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  • Customer Relationship Building

Results for "customer relationship building"


  • P

    Packt

    Delivering Bad News to Customers

    Skills you'll gain: Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Communication Strategies, Strategic Communication, Communication Planning, Compassion, Solution Delivery

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing

    ★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Spark Instant Rapport

    Skills you'll gain: B2B Sales, Rapport Building, Sales Development, Sales, Sales Training, Phone Sales, Customer Engagement, Sales Prospecting, Relationship Building, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Relationship Building, Outbound Calls, Data-Driven Decision-Making, Performance Metric, Performance Measurement, Key Performance Indicators (KPIs)

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Social Listening

    Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Social Media Management, Social Media Analytics, Customer Engagement, Market Trend, Business, Business Strategy, Customer Insights, Brand Management, Digital Marketing Tools, Strategic Thinking, Web Presence, Strategic Decision-Making, Trend Analysis, Data-Driven Decision-Making, Analytical Skills, Continuous Monitoring

    ★ 4.9 (16) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Value Creation and Building Enduring Relationships

    Skills you'll gain: Stakeholder Management, Stakeholder Analysis, Professional Networking, Business Relationship Management, Stakeholder Engagement, Relationship Building, Business Strategy, Stakeholder Communications, Leadership, Leadership Development, Professional Development, Strategic Partnership, Strategic Leadership, Engineering Management, Rapport Building, Organizational Strategy, Strategic Thinking, Competitive Analysis, Mentorship, Innovation

    ★ 4.4 (7) · Beginner · Course · 1 - 3 Months

  • L

    LearnQuest

    Building Virtual Relationships and Buyer Engagement

    Skills you'll gain: Inside Sales, Web Presence, Digital Brand Strategy, Selling Techniques, Sales, Rapport Building, Driving engagement, Branding, Relationship Building, Meeting Facilitation, Non-Verbal Communication, Virtual Environment, Customer Engagement, Verbal Communication Skills, Drive Engagement, Global Marketing, Executive Presence, Stakeholder Engagement, Trustworthiness

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Fundamentals of Customer Acquisition Management

    Skills you'll gain: Customer Acquisition Management, Data-Driven Marketing, Marketing Analytics, Branding, Brand Marketing, Brand Management, Customer Engagement, Target Audience, Customer Insights, Marketing Channel, Marketing, Brand Loyalty, Customer Relationship Building, Campaign Management, Performance Measurement

    ★ 4.6 (14) · Beginner · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Sales Challenger Mastery: Engaging the Modern Buyer

    Skills you'll gain: Consultative Approaches, Selling Techniques, Sales Strategy, Customer Analysis, Needs Assessment, Regional Sales, Driving engagement, Diversity Marketing, Rapport Building, Persuasive Communication, Prioritization, Communication

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Customer Data Analytics for Marketers

    Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Probability & Statistics, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Statistical Hypothesis Testing, Customer Insights, Analytical Skills, Customer Analysis, Customer Retention, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Statistical Visualization, Statistical Modeling, Predictive Analytics, Descriptive Analytics

    ★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    How to find customers by uploading contacts on Twitter

    Skills you'll gain: Promotional Strategies, Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Social Media Management, Facebook, Social Media Marketing, Gmail, Target Audience, Account Management, Customer Relationship Building, Customer Engagement, Digital Marketing, Data Import/Export

    Beginner · Guided Project · Less Than 2 Hours

  • K

    Kennesaw State University

    Managing Customer Expectations with Jagdish Sheth

    Skills you'll gain: Customer Retention, Expectation Management, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Revenue Management, Consumer Behaviour, Marketing Strategies

    ★ 4.8 (37) · Beginner · Course · 1 - 4 Weeks

  • C

    Creo Incubator

    Teambuilding for Leaders

    Skills you'll gain: Teamwork, Team Collaboration, Team Leadership, Team Motivation, Team Performance Management, Relationship Building, Workplace inclusivity, Trustworthiness, Collaboration, Intercultural Competence, Safety Culture, Drive Engagement, Cultural Sensitivity

    Beginner · Course · 1 - 4 Weeks

1…8910…623

In summary, here are 10 of our most popular customer relationship building courses

  • Delivering Bad News to Customers: Packt
  • Create a services customer satisfaction process: Coursera
  • Spark Instant Rapport: Coursera
  • Social Listening: Coursera
  • Value Creation and Building Enduring Relationships: University of Colorado Boulder
  • Building Virtual Relationships and Buyer Engagement: LearnQuest
  • Fundamentals of Customer Acquisition Management: Coursera
  • Sales Challenger Mastery: Engaging the Modern Buyer: LearnQuest
  • Customer Data Analytics for Marketers: University of Colorado System
  • How to find customers by uploading contacts on Twitter: Coursera

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