
Dubai College of Tourism
Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Rapport Building, Growth Mindedness, Personal Development, Service Recovery, Friendliness, Lifelong Learning, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism, Cultural Sensitivity, Personalized Service, Composure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: .NET Framework, Web Development, Databases, Program Development, Application Development
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Platforms, Cloud Computing Architecture, Cloud Management, Cloud-Native Computing, Cloud Applications, Cloud Deployment, Disaster Recovery, Virtual Networking, DevOps, Virtualization, Software Development, Infrastructure Architecture, Cloud Storage, Cloud Security, CI/CD, Business Continuity Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Patient Flow, Hospital Experience, Medical Management, Patient Coordination, Health Care Administration, Patient Registration, Care Coordination, Primary Care, Health Care, Capacity Management, Diagnostic Tests
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Lean Manufacturing, Service Improvement, Operations Management, Operational Excellence, Operational Performance Management, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Workforce Planning, Staff Management, Business Transformation, Process Analysis, Sustainable Business, Process Flow Diagrams, Capacity Management, Client Services, Capacity Planning
★ 4.4 (25) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Chef (Configuration Management Tool), Infrastructure as Code (IaC), Cloud Infrastructure, Virtual Machines, Amazon Web Services, Amazon Elastic Compute Cloud, Devops Tools, IT Automation, Application Deployment, Cloud Computing, Nginx, Configuration Management, Remote Access Systems, Package and Software Management, Development Environment, Automation, System Configuration, Key Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Governance, Systems Integration, Supplier Performance Management, Continuous Improvement Process, Supplier Relationship Management, Performance Management, Coordination, Coordinating, Procurement, Organizational Change, Performance Analysis, Change Management, Accountability Frameworks, Data Governance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Integrated Marketing Communications, Service Design, Customer Service, Service Management, Service Improvement, Strategic Marketing, Marketing Communications, Employee Training, Operational Excellence, Marketing Channel, Marketing, Product Strategy, Quality Management, Staff Management, Promotional Strategies, Quality Assessment, Branding, Cross-Channel Marketing
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Development, Organizational Strategy, Health Care, Customer experience improvement, Innovation
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Cloud Standards, Cloud Computing, Cloud Computing Architecture, Cloud Services, Cloud Deployment, Security Architecture Review, Threat Modeling, Application Security, Cloud Infrastructure, Network Security, Threat Management, Cloud Platforms, Infrastructure As A Service (IaaS), Security Requirements Analysis, Platform As A Service (PaaS)
Intermediate · Course · 3 - 6 Months