
Skills you'll gain: Salesforce, Salesforce Development, Experience Design, Marketing Automation, User Experience, Digital Media Strategy, Web Components, Data Mapping, Security Controls, Driving engagement, Personalized Campaigns, Content Management, UI Components, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Integrated Marketing Communications, Cloud Services, Business Strategy
Beginner · Course · 3 - 6 Months

Skills you'll gain: AI Personalization, Personalized Service, Customer Analysis, Customer Engagement, Customer experience strategy (CX), Customer Insights, Driving engagement, Customer Service, Ethical Standards And Conduct, Customer Retention, Operational Efficiency, Predictive Modeling, Continuous Monitoring
★ 4.4 (7) · Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Sensory Systems Analysis, Display Devices, Human Computer Interaction, Human Factors, Human Machine Interfaces, Usability, Computer Displays, User Experience Design, Design Elements And Principles, Anatomy, Multimodal Prompts
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Design Research, UI/UX Research, User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Usability, Verification And Validation, Human Centered Design, Workflow Management, User Centered Design, UI/UX Strategy, Stakeholder Management, Stakeholder Communications, Wireframing, Prototyping, Design Thinking, Drive Engagement, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Full Cycle Recruitment, Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Talent Recruitment, Brand Loyalty, Interviewing Skills, Customer Engagement, Branding, Brand Awareness, Customer experience improvement, Constructive Feedback, Customer experience strategy (CX), Customer Service, Customer Advocacy, Personalized Service, Rapport Building, Relationship Building
★ 4.2 (13) · Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, User Experience, UI/UX Research, Design Research, Ideation, Design Thinking, User Centered Design, User Flows, Creativity
★ 4.6 (122) · Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Usability, Usability Testing, Human Centered Design, Human Factors, User Centered Design, UI/UX Research, User Research, User Experience, Data Collection, Research Methodologies, Qualitative Research, Research, Experimentation, Case Studies, Statistical Analysis
★ 4.8 (12) · Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Application Design, Data Visualization, Google Workspace, Geospatial Mapping, Google Cloud Platform, Data Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Salesforce, Driving engagement, Data Sharing, Authentications, Management Reporting, Performance Reporting, Data Access, Dashboard, Content Management Systems, Role-Based Access Control (RBAC), Registration, Content Management
Advanced · Course · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Patient Flow, Patient-centered Care, Hospital Experience, Predictive Analytics, Predictive Modeling, Health Care, Analytics, Healthcare Industry Knowledge, Care Management, Psychosocial Assessments, Data Analysis, Forecasting, Program Evaluation, Health Technology, Cardiology, Data Integration, Leadership
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: UI/UX Research, User Experience Design, User Experience, User Research, Design Research, Usability Testing, Experience Design, UI/UX Strategy, Prototyping, Design Strategies, User Centered Design, Conceptual Design, Technical Communication, Ideation, Test Planning, Adobe Photoshop
★ 4.7 (103) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe Experience Manager, Cloud-Native Computing, Content Management, Content Management Systems, Digital Transformation, Cloud Platforms, Asset Management, Scalability
Beginner · Course · 1 - 4 Weeks