Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Responsive Web Design, Bootstrap (Front-End Framework), Web Design, HTML and CSS, Web Design and Development, Front-End Web Development, User Interface (UI), User Interface (UI) Design, UI Components
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Relational Databases, Database Management, Database Application, C# (Programming Language), SQL, Business Logic, Software Development Life Cycle, Data Management, Systems Development, Application Development, Application Design, User Interface (UI), Data Validation, Test Case
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Control Systems, Machine Controls, Process Control, Embedded Systems, Embedded Software, Torque (Physics), Electronic Systems, Automation Engineering, Power Electronics, Hardware Design, Electronics Engineering, Three-Phase, Manufacturing Processes, Electrical Engineering, Electrical Systems, Programmable Logic Controllers, Electronic Hardware, Electronics, Electrical and Computer Engineering, Basic Electrical Systems
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, AI Orchestration, AI Workflows, Model Context Protocol, LangChain, Retrieval-Augmented Generation, Agentic Workflows, Tool Calling, LangGraph, LLM Application, Agentic systems, Multimodal Prompts, Generative AI, Generative AI Agents, Vector Databases, Generative Model Architectures, OpenAI API, Embeddings, Responsible AI, Software Development
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Computer Graphic Techniques
Intermediate · Course · 1 - 3 Months

Cleveland Clinic
Skills you'll gain: Convolutional Neural Networks, Transfer Learning, Healthcare 5.0, Predictive Modeling, Applied Machine Learning, Biomedical Engineering, Model Evaluation, Health Informatics, Data Structures
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Training, Inside Sales, Closing (Sales), Regional Sales, Sales Enablement, Sales Management, Sales Prospecting, Active Listening, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Customer Insights, Negotiation, Needs Assessment, Data Storytelling, Emotional Intelligence
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Responsive Web Design, Front-End Web Development, HTML and CSS, Bootstrap (Front-End Framework), Web Design, User Interface (UI), Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), User Interface and User Experience (UI/UX) Design, Event-Driven Programming, Web Applications, UI Components, Web Development, Interactive Design, User Interface (UI) Design, Javascript, jQuery, User Experience Design, Web Design and Development, Animations
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Economics, Business Economics, Market Dynamics, Socioeconomics, Social Sciences, Behavioral Economics, Market Analysis, Resource Allocation, Production Process, Consumer Behaviour, Critical Thinking, Decision Making
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: AI Enablement, Ideation, Product Automation, Value Propositions, E-Commerce, Digital Transformation, Email Marketing, Search Engine Optimization, Keyword Research, Video Production
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Strategies, Marketing, Digital Media Strategy, Marketing Effectiveness, Digital Transformation, Digital Advertising, Digital Marketing, Marketing Channel, Consumer Behaviour, Brand Strategy, Innovation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Social Network Analysis, Social Media Strategy, Content Marketing, Social Media Marketing, Consumer Behaviour, Marketing Communications, Content Creation, Influencing, Advertising, Marketing, Marketing Psychology, Brand Strategy, Storytelling, Communication
Mixed · Course · 1 - 4 Weeks