Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: 3D Modeling, Animation and Game Design, 3D Assets, Animations, Visualization (Computer Graphics), Computer Graphics, Graphics Software, Design and Product
Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Revenue Management, Customer Analysis, Model Evaluation, Descriptive Analytics, Data Ethics, Large Language Modeling, Statistical Reporting, People Analytics, Time Series Analysis and Forecasting, FinTech, Descriptive Statistics, Spatial Data Analysis, Predictive Analytics, Social Determinants Of Health, Gerontology, Risk Analysis, Bayesian Statistics, Digital Transformation, Exploratory Data Analysis, Social Network Analysis
Earn a degree
Degree · 1 - 4 Years

Skills you'll gain: Web Applications, Authentications, Front-End Web Development, Authorization (Computing), Application Programming Interface (API), User Interface (UI) Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Content Management Systems, Web Analytics, Search Engine Optimization, Web Design, Retail Management, Order Management, E-Commerce, Marketing Strategies, Blogs, Customer Relationship Management (CRM) Software, Content Creation, Dashboard, Email Marketing
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Large Language Modeling, Model Deployment, Natural Language Processing, Application Deployment, Transfer Learning, Embeddings, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Data Processing, Application Programming Interface (API), Model Evaluation, Automation, Software Installation
Intermediate · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Spreadsheet Software, Business Intelligence, Data Analysis, Data Presentation, Business Analytics, Microsoft Office, Microsoft 365, Data Wrangling, Data Visualization, Productivity Software
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Variance Analysis, Dashboard, Key Performance Indicators (KPIs), Power BI, Performance Analysis, Performance Measurement, Web Analytics and SEO, Performance Reporting, Google Analytics, Performance Metric, Business Metrics, Analysis, Statistical Analysis, Business Intelligence, Trend Analysis, AI Enablement, Search Engine Optimization, Management Reporting, Data-Driven Decision-Making, Data Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Campaign Management, Advertising Campaigns, Performance Analysis, Digital Advertising, Performance Measurement, Media Buying, Marketing Analytics, Analysis, Budget Management, Cost Benefit Analysis
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Prompt Engineering, Amazon Bedrock, AWS SageMaker, Generative AI, Multimodal Prompts, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Applied Machine Learning, Scikit Learn (Machine Learning Library), Image Analysis, Real Time Data
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Communication, Persuasive Communication, Influencing, Professionalism, Communication Strategies, Adaptability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Serverless Computing, Image Analysis, API Gateway, Computer Vision, Event-Driven Programming, Amazon S3, Microservices, Amazon Web Services, Authentications, Cloud Computing Architecture, Amazon DynamoDB, API Design, Application Development
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Data Analysis Expressions (DAX), Microsoft Excel, Ad Hoc Reporting, Data Import/Export, Spreadsheet Software, Business Reporting, Microsoft Access, Report Writing, Management Reporting, Data Presentation, Data Analysis Software, Business Intelligence Software, Data Visualization, Data Analysis, Business Intelligence, SAP Applications, Data Integration, Microsoft Office
Beginner · Specialization · 1 - 3 Months