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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    EDUCBA

    Mastering Categorical Data Analysis with SAS

    Skills you'll gain: Logistic Regression, SAS (Software), Predictive Analytics, Advanced Analytics, Model Evaluation, Data Analysis, Statistical Analysis, Regression Analysis, Statistical Modeling, Exploratory Data Analysis, Correlation Analysis, Statistical Methods, Small Data, Statistical Hypothesis Testing, Probability & Statistics, Descriptive Statistics

    Intermediate · Course · 1 - 4 Weeks

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    LearnQuest

    Sales Enablement, Innovation, and Growth Hacking

    Skills you'll gain: Sales Enablement, Sales Strategy, Lead Generation, Sales Training, Sales Process, Customer Relationship Management (CRM) Software, Sales Prospecting, Global Marketing, Data-Driven Decision-Making, Marketing Automation, Key Performance Indicators (KPIs), Digital Media Strategy, AI Personalization, Content Creation, Video Production

    Beginner · Course · 1 - 4 Weeks

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    Packt

    HTML & CSS for Beginners – First Coding Step

    Skills you'll gain: User Interface (UI), Web Content Accessibility Guidelines, Development Environment, Web Analytics and SEO

    Beginner · Course · 3 - 6 Months

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    Tel Aviv University

    Understanding Plants - Part I: What a Plant Knows

    Skills you'll gain: Scientific Methods, Biology, Research, Biochemistry, Life Sciences, Psychology, Molecular Biology, Environment, Physiology, Cell Biology

    4.8
    Rating, 4.8 out of 5 stars
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    1.9K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Automate Workflows Across Tools Seamlessly

    Skills you'll gain: Workflow Management, No-Code Development, Process Improvement, Business Process Automation, Process Design, Automation, Project Management Software, Systems Thinking, Slack (Software), Collaborative Software, Cloud-Based Integration, Data Integration

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Apache Maven Essentials for Build Automation

    Skills you'll gain: Apache Maven, Build Tools, Software Configuration Management, Continuous Integration, Integrated Development Environments, Java Programming, Dependency Analysis, Automation, Java, Product Lifecycle Management, Software Versioning

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Automate, Optimize, and Maintain AI Systems

    Skills you'll gain: AI Security, Ansible, Patch Management, MLOps (Machine Learning Operations), Generative AI, Site Reliability Engineering, System Monitoring, Infrastructure as Code (IaC), Incident Management, Problem Management, Continuous Monitoring, IT Automation, Disaster Recovery, Automation, Predictive Analytics

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Introduction to Cloud-Native Architecture and Microservices

    Skills you'll gain: Cloud Deployment, Amazon Web Services

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Analyze Multimodal AI for Business Insights

    Skills you'll gain: Multimodal Prompts, Data Presentation, Strategic Thinking, AI Enablement, Customer Insights, Large Language Modeling, Analytical Skills, Data Synthesis

    Intermediate · Course · 1 - 4 Weeks

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    Logical Operations

    CCNA: Networking Basics, Switching, Addressing, and Routing

    Skills you'll gain: Network Routing, Virtual Local Area Network (VLAN), Routing Protocols, Network Switches, Network Model, TCP/IP, General Networking, Network Protocols, Network Administration, Network Routers, OSI Models, Computer Networking, Network Architecture, Networking Hardware, Network Infrastructure, Local Area Networks, Command-Line Interface

    Mixed · Course · 1 - 3 Months

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    Coursera

    Automate, Analyze, and AI Feedback

    Skills you'll gain: Model Evaluation, MLOps (Machine Learning Operations), Artificial Intelligence and Machine Learning (AI/ML), Sampling (Statistics), Statistical Methods, Model Deployment, Statistical Modeling, Human Machine Interfaces, Performance Metric, Performance Analysis, Applied Machine Learning, Anomaly Detection, Predictive Analytics

    Intermediate · Course · 1 - 4 Weeks

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    IBM

    Developing AI Applications with Python and Flask

    Skills you'll gain: Flask (Web Framework), Python Programming, Web Applications, Software Development Life Cycle, IBM Cloud, AI Enablement, Application Deployment, Application Programming Interface (API), Unit Testing, Integrated Development Environments, Debugging

    4.5
    Rating, 4.5 out of 5 stars
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    1.3K reviews

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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1…838485…549

In summary, here are 10 of our most popular customer experience courses

  • Mastering Categorical Data Analysis with SAS: EDUCBA
  • Sales Enablement, Innovation, and Growth Hacking: LearnQuest
  • HTML & CSS for Beginners – First Coding Step: Packt
  • Understanding Plants - Part I: What a Plant Knows: Tel Aviv University
  • Automate Workflows Across Tools Seamlessly: Coursera
  • Apache Maven Essentials for Build Automation: Packt
  • Automate, Optimize, and Maintain AI Systems: Coursera
  • Introduction to Cloud-Native Architecture and Microservices: Packt
  • Analyze Multimodal AI for Business Insights: Coursera
  • CCNA: Networking Basics, Switching, Addressing, and Routing: Logical Operations

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