
Skills you'll gain: Automation, Setting Appointments, Generative AI Agents, AI Workflows, Calendar Management, AI Integrations, Prompt Engineering, Customer Service, Customer Communications Management, Scheduling, Inbound Calls, Dental Care, Greeting Customers, Dentistry
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Value Propositions, Oral Expression, Emotional Intelligence, Empathy & Emotional Intelligence, Business Planning, Verbal Communication Skills, Target Market, Productivity, Financial Statements, Financial Acumen, User Research, Target Audience, Marketing, Microsoft Excel, Content Marketing, Financial Analysis, Market Research, Social Media Strategy, Digital Marketing, Data Visualization
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
★ 3.9 (15) · Intermediate · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Digital Transformation, Business Transformation, Marketing Management, General Sales Practices, Business Management, Innovation, Data Strategy, Customer Acquisition Management, Data Management, Marketing Strategies, Growth Strategies, Data-Driven Decision-Making, Scalability, Presentations
★ 4.6 (29) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Banking Services, Investments, Financial Regulations, Investment Management, Financial Sales, Financial Trading, Financial Analysis, Bank Regulations, Economic Development, Law, Regulation, and Compliance, Behavioral Economics, Brokerage, Market Analysis, Securities Trading, Asset Management, Mergers & Acquisitions, Underwriting
★ 5 (6) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Logistics Management, Customer Service, Logistics, Inventory Management, Order Delivery, Transportation, Supply Chain, and Logistics, Inventory Control, Inventory Management System, Supply Chain, Supply Chain Systems, Customer experience improvement, Materials Management, Customer experience strategy (CX), Service Level, Supply Chain Planning, Marketing Operations, Service Improvement, Operational Efficiency
★ 4.8 (25) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Account Management, Proposal Writing, Sales Enablement, Proposal Development, Market Analysis, Market Trend, Market Opportunities, Workflow Management, Innovation, Business Ethics, Customer Communications Management, AI Integrations, Customer Relationship Management
★ 4.3 (9) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Developing Training Materials, Design Elements And Principles, Product Promotion, Creative Design, Design, Design Software, Graphic and Visual Design Software, Graphic and Visual Design, Graphical Tools, Graphic Design, Sales
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Social Media Analytics, Social Media Management, Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Social Media Content, Brand Awareness, Content Performance Analysis, Social Media Campaigns, Digital Advertising, Advertising, Performance Metric, Market Analysis, Performance Analysis, Digital Marketing, Marketing Communications
★ 4.9 (7) · Intermediate · Guided Project · Less Than 2 Hours

Alfaisal University | KLD
Skills you'll gain: Accounts Receivable, Accounts Payable and Receivable, Payment Processing and Collection, Cash Receipts, Account Management, Customer Analysis, Accounting, Bankruptcies, Credit Risk, Lending and Underwriting
★ 5 (6) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Lean Six Sigma, Quality Monitoring, Kaizen Methodology, Quality Management Systems, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis
★ 4.6 (29) · Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Communication, Selling Techniques, Negotiation, Verbal Communication Skills, Sales Process, Communication Strategies, Business Communication, Sales Development, Business Correspondence, Sales, Business Writing, Trustworthiness, Customer Analysis, Non-Verbal Communication, Sales Support, Recognizing Others, Customer Engagement, Customer Insights, Adaptability
Intermediate · Course · 1 - 4 Weeks