• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • U

    University of Colorado Boulder

    Embedding Sensors and Motors

    Skills you'll gain: Control Systems, Machine Controls, Engineering, Scientific, and Technical Instruments, Process Control, Embedded Systems, Embedded Software, Electrical and Computer Engineering, Real Time Data, Laboratory Experience, Electronic Systems, Electronics, Electronics Engineering, Power Electronics, Electronic Hardware, Manufacturing Processes, Three-Phase, Automation Engineering, Thermal Management, Hardware Design, Electrical Engineering

    ★ 4.6 (2.9K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free Trial
    Free Trial
    Category: Build toward a degree
    Build toward a degree
  • C

    Cisco Learning and Certifications

    Cisco Data Center Storage

    Skills you'll gain: iSCSI Configuration, Data Centers, Network Switches, Data Storage, Network Infrastructure, Data Storage Technologies, Networking Hardware, General Networking, Network Protocols, System Configuration

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    CertNexus

    AgenticAIBIZ (Exam AGZ-110): Foundations of Agentic AI

    Skills you'll gain: Agentic systems, Agentic Workflows, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Risk Management, Business Process Automation, Generative AI, Business Strategy, Automation, Data Strategy, Process Improvement, Large Language Modeling, Process Improvement and Optimization, Data Ethics, Process Optimization, Operational Efficiency, Customer Service, User Experience, Marketing

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
    Category: Credit offered
    Credit offered
  • B

    Board Infinity

    No-Code AI Essentials: Master AI Concepts & Use Cases

    Skills you'll gain: Responsible AI, Data Ethics, Risking, AI Enablement, Business Priorities, LLM Application, Generative AI Agents, No-Code Development, Governance, Artificial Intelligence, Large Language Modeling, Generative AI, AI Workflows, Needs Assessment, Return On Investment, Feasibility Studies, Agentic systems, Case Studies, Data Quality

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Optimize Your Wellness with AI Features

    Skills you'll gain: Prompt Engineering, AI Personalization, Supervised Learning, AI literacy, Health And Wellness Coaching, Predictive Analytics, Machine Learning, Responsible AI, Model Evaluation, Predictive Modeling, Data Ethics, Data Quality

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Track, Analyze & Your Mood

    Skills you'll gain: Self-Awareness, Emotional Intelligence, Personal Development, Trend Analysis, Verbal Communication Skills, Data Analysis, Communication, AI Personalization, Data Collection, Generative AI

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • M

    Microsoft

    Work Smarter with Microsoft Word

    Skills you'll gain: Microsoft Word, Microsoft 365, Collaborative Software, Microsoft Office, Productivity Software, Document Management, Microsoft Windows, Writing, Editing, Computer Literacy

    ★ 4.7 (2.4K) · Beginner · Course · 1 - 3 Months

    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • P

    Packt

    Hack the Cybersecurity Interview

    Skills you'll gain: Interviewing Skills, Verbal Communication Skills, Cybersecurity, Communication Strategies, Communication, Professional Development, Penetration Testing, Personal Attributes, Stress Management, Branding, Adaptability, Collaboration, Negotiation, Digital Forensics

    Beginner · Course · 3 - 6 Months

    Category: New
    New
    Category: Credit offered
    Credit offered
  • I

    IBM

    IBM Machine Learning

    Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Autoencoders, Feature Engineering, Dimensionality Reduction, Supervised Learning, Generative AI, Classification Algorithms, Regression Analysis, Time Series Analysis and Forecasting, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Data Science, Machine Learning, Python Programming

    ★ 4.6 (3.6K) · Intermediate · Professional Certificate · 3 - 6 Months

    Status: Free Trial
    Free Trial
    Category: Build toward a degree
    Build toward a degree
  • C

    Coursera

    Automate Agile Workflows and Project Backlogs

    Skills you'll gain: Backlogs, Workflow Management, Process Design, Business Process Automation, Slack (Software), Automation, AI Workflows, Process Improvement, Process Improvement and Optimization, AI Enablement, Project Management Software, No-Code Development, Kanban Principles, Agile Project Management, Agile Methodology, Maintainability, Governance, Project Documentation, Collaborative Software

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Communicate Status Clearly

    Skills you'll gain: Key Performance Indicators (KPIs), Stakeholder Communications, Concision, Stakeholder Management, Performance Metric, User Feedback, Stakeholder Engagement, Performance Reporting, Jira (Software), Management Reporting, Constructive Feedback, Information Architecture, Data Storytelling, Report Writing, Prioritization, Communication, Communication Strategies, Collaborative Software, Content Optimization

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
  • C

    Coursera

    Drive Project Success with Clear Communication

    Skills you'll gain: Communication Planning, Project Documentation, Collaborative Software, Taking Meeting Minutes, Accountability Frameworks, Internal Communications, Accountability, Stakeholder Communications, Meeting Facilitation, Document Management, Project Coordination, Workflow Management, Project Management, Communication, Stakeholder Engagement, Governance, Business Communication, Digital Communications

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free Trial
    Free Trial
    Category: Credit offered
    Credit offered
1…848586…419

In summary, here are 10 of our most popular technical support courses

  • Embedding Sensors and Motors: University of Colorado Boulder
  • Cisco Data Center Storage: Cisco Learning and Certifications
  • AgenticAIBIZ (Exam AGZ-110): Foundations of Agentic AI: CertNexus
  • No-Code AI Essentials: Master AI Concepts & Use Cases: Board Infinity
  • Optimize Your Wellness with AI Features: Coursera
  • Track, Analyze & Your Mood: Coursera
  • Work Smarter with Microsoft Word: Microsoft
  • Hack the Cybersecurity Interview: Packt
  • IBM Machine Learning: IBM
  • Automate Agile Workflows and Project Backlogs: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • Free IT Certifications and Courses
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok