Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Control Systems, Machine Controls, Engineering, Scientific, and Technical Instruments, Process Control, Embedded Systems, Embedded Software, Electrical and Computer Engineering, Real Time Data, Laboratory Experience, Electronic Systems, Electronics, Electronics Engineering, Power Electronics, Electronic Hardware, Manufacturing Processes, Three-Phase, Automation Engineering, Thermal Management, Hardware Design, Electrical Engineering
★ 4.6 (2.9K) · Intermediate · Specialization · 3 - 6 Months

Cisco Learning and Certifications
Skills you'll gain: iSCSI Configuration, Data Centers, Network Switches, Data Storage, Network Infrastructure, Data Storage Technologies, Networking Hardware, General Networking, Network Protocols, System Configuration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agentic systems, Agentic Workflows, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Risk Management, Business Process Automation, Generative AI, Business Strategy, Automation, Data Strategy, Process Improvement, Large Language Modeling, Process Improvement and Optimization, Data Ethics, Process Optimization, Operational Efficiency, Customer Service, User Experience, Marketing
Mixed · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Responsible AI, Data Ethics, Risking, AI Enablement, Business Priorities, LLM Application, Generative AI Agents, No-Code Development, Governance, Artificial Intelligence, Large Language Modeling, Generative AI, AI Workflows, Needs Assessment, Return On Investment, Feasibility Studies, Agentic systems, Case Studies, Data Quality
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, AI Personalization, Supervised Learning, AI literacy, Health And Wellness Coaching, Predictive Analytics, Machine Learning, Responsible AI, Model Evaluation, Predictive Modeling, Data Ethics, Data Quality
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Self-Awareness, Emotional Intelligence, Personal Development, Trend Analysis, Verbal Communication Skills, Data Analysis, Communication, AI Personalization, Data Collection, Generative AI
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Word, Microsoft 365, Collaborative Software, Microsoft Office, Productivity Software, Document Management, Microsoft Windows, Writing, Editing, Computer Literacy
★ 4.7 (2.4K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Interviewing Skills, Verbal Communication Skills, Cybersecurity, Communication Strategies, Communication, Professional Development, Penetration Testing, Personal Attributes, Stress Management, Branding, Adaptability, Collaboration, Negotiation, Digital Forensics
Beginner · Course · 3 - 6 Months

Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Autoencoders, Feature Engineering, Dimensionality Reduction, Supervised Learning, Generative AI, Classification Algorithms, Regression Analysis, Time Series Analysis and Forecasting, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Data Science, Machine Learning, Python Programming
★ 4.6 (3.6K) · Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Backlogs, Workflow Management, Process Design, Business Process Automation, Slack (Software), Automation, AI Workflows, Process Improvement, Process Improvement and Optimization, AI Enablement, Project Management Software, No-Code Development, Kanban Principles, Agile Project Management, Agile Methodology, Maintainability, Governance, Project Documentation, Collaborative Software
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Key Performance Indicators (KPIs), Stakeholder Communications, Concision, Stakeholder Management, Performance Metric, User Feedback, Stakeholder Engagement, Performance Reporting, Jira (Software), Management Reporting, Constructive Feedback, Information Architecture, Data Storytelling, Report Writing, Prioritization, Communication, Communication Strategies, Collaborative Software, Content Optimization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Communication Planning, Project Documentation, Collaborative Software, Taking Meeting Minutes, Accountability Frameworks, Internal Communications, Accountability, Stakeholder Communications, Meeting Facilitation, Document Management, Project Coordination, Workflow Management, Project Management, Communication, Stakeholder Engagement, Governance, Business Communication, Digital Communications
Beginner · Course · 1 - 4 Weeks