Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Microsoft
Skills you'll gain: Azure DevOps, Terraform, DevOps, Azure DevOps Pipelines, Infrastructure as Code (IaC), Kubernetes, CI/CD, Enterprise Architecture, GitHub, Governance, Microsoft Azure, Role-Based Access Control (RBAC), Workflow Management, Release Management, Generative AI Agents, Git (Version Control System), Code Review, IT General Controls (ITGC), Identity and Access Management, Capacity Management
Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Engineering, Snowflake Schema, Data Pipelines, Retrieval-Augmented Generation, Generative AI, Model Deployment, Data Architecture, Responsible AI, Embeddings, Data Transformation, Data Processing, Data Governance, Data Management, Data Quality, Business Logic, SQL, Data Collection, Data Entry, Data Security, Python Programming
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Big Data, Data Pipelines, Data Processing, Data Management, NoSQL, Database Management Systems, Analytics, Splunk, Database Systems, MongoDB, Pandas (Python Package), Query Languages, PostgreSQL
Beginner · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Case Studies, Target Audience, Business Analysis, Business Communication, Communication Strategies, Communication, Analysis, English Language, Strategic Communication, Business Writing, Vocabulary, Verbal Communication Skills, Language Competency, Writing, Language Learning, Grammar
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Storage, Strategic Leadership, Threat Detection, Malware Protection, Information Systems Security, Ethical Standards And Conduct, Team Building, Network Security, Security Controls, Data Integrity, Leadership Development, Multi-Factor Authentication, Team Collaboration, AI literacy, Regulatory Compliance, Safety and Security, Model Evaluation, Accountability Frameworks, Governance, Philanthropy
Beginner · Specialization · 3 - 6 Months

Rice University
Skills you'll gain: Oral Expression, Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Infographics, Interactive Data Visualization, Persuasive Communication, Communication Strategies, Communication, Verbal Strategic Communication, Non-Verbal Communication, Graphic and Visual Design, Stress Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Vibe coding, Prompt Engineering, No-Code Development, AI powered creativity, Agentic Workflows, AI Workflows, Application Deployment, Generative AI Agents, Application Development, Dependency Analysis, Development Environment, Generative AI, Integrated Development Environments, Software Development Tools, Package and Software Management, Change Control, Digital Publishing
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Threat Modeling, Application Security, Security Engineering, Blockchain, Security Controls, Security Requirements Analysis, IT Security Architecture, Security Testing, Security Architecture Review, Data Security, Identity and Access Management, Vulnerability Assessments, Cryptographic Protocols, Cryptography, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Information Assurance, Public Key Infrastructure, Risk Analysis, Penetration Testing
Beginner · Course · 1 - 3 Months

HRCI
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Workplace inclusivity, Human Resources, Human Resource Strategy, Human Resources Management and Planning, Employee Engagement, Staff Management, Business Ethics, Labor Relations, Workforce Planning, Organizational Effectiveness, Business Continuity
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Materials science, Engineering, Scientific, and Technical Instruments, Analytical Chemistry, Analytical Testing, Laboratory Techniques, Chemistry, Manufacturing Processes, Laboratory Equipment, Laboratory Research, Laboratory Procedures, Chemical Engineering
Mixed · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, LinkedIn, Professional Development, Relationship Building, Follow Through, Interpersonal Communications, Professionalism, Business Communication, Rapport Building, Verbal Communication Skills, Communication, Community Outreach, Collaboration, General Networking, Business Marketing, Personal Development, Business Relationship Management, Business Leadership, Leadership Development, Growth Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Feature Engineering, Apache Airflow, Databricks, MLOps (Machine Learning Operations), Data Pipelines, AI Orchestration, Data Lakes, Model Training, Apache Spark, Data Store, AI Workflows, Data Processing, Artificial Intelligence and Machine Learning (AI/ML), Data Transformation, Machine Learning, Data Collection, SQL, Data Storage, Machine Learning Algorithms, Warehouse Management
Advanced · Course · 1 - 4 Weeks