Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Risk Analysis, Risk Management, Project Management Institute (PMI) Methodology, Project Management, Employee Coaching, Discussion Facilitation, Kanban Principles, Change Management, Project Documentation, Stakeholder Analysis, Product Improvement, Project Planning, Conflict Management, Performance Analysis, Leadership, Analysis, Registration, Market Opportunities
★ 4.6 (552) · Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Customer Engagement, Canva (Software), Selling Techniques, Video Production, Promotional Materials, Copywriting, Promotional Strategies, Social Media Content, Driving engagement, Multimedia, Product Promotion, Marketing, Social Media Marketing, Value Propositions, Content Creation, Animations
★ 4.3 (1.1K) · Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Data Modeling, Data Pipelines, Data Lakes, Data Integration, Power BI, Data Manipulation, Dataflow, Data Mapping, Real Time Data, Data Infrastructure, Data Warehousing, Star Schema, Data Cleansing, Microsoft Power Platform, Database Design, Data Quality, Extract, Transform, Load, Dependency Analysis, System Monitoring, Data Processing
Intermediate · Professional Certificate · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Brand Strategy, Marketing Strategies, Search Engine Marketing, Digital Marketing, Direct Marketing, Content Marketing, Digital Media Strategy, Strategic Marketing, Digital Marketing Campaigns, Web Analytics and SEO, Social Media Campaigns, Search Engine Optimization, Data-Driven Marketing, Content Strategy, Marketing, Marketing Planning, Social Media Marketing, Marketing Management, Social Media Strategy, Social Media
★ 4.6 (3.2K) · Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Requirements Analysis, White-Box Testing, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Software Quality Assurance, Debugging, Software Quality (SQA/SQC), Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning
★ 4.6 (681) · Intermediate · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Natural Language Processing, Recurrent Neural Networks (RNNs), Large Language Modeling, Artificial Neural Networks, Deep Learning, Tensorflow, Text Mining, Embeddings, Generative Model Architectures, Machine Learning Methods, Model Training, Network Architecture
★ 4.5 (1.2K) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework
★ 4.7 (543) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Business Management, Business Ethics, International Finance, Financial Management, Finance, Corporate Finance, General Finance, Organizational Structure, Ethical Standards And Conduct, Governance, Financial Planning, Financial Market, Stakeholder Management
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Quality Monitoring, Quality Assessment, Service Improvement, Customer experience strategy (CX), Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Product Improvement, Continuous Improvement Process, Technical Standard, Process Improvement
★ 4.3 (397) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Prompt Engineering, Generative AI, Responsible AI, Generative Model Architectures, Generative Adversarial Networks (GANs), Multimodal Prompts, LLM Application, Embeddings, AI literacy, Artificial Neural Networks, AI powered creativity, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Data Ethics, Model Training
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Agentic Workflows, AI Workflows, Generative AI Agents, AI Orchestration, Retrieval-Augmented Generation, Generative Model Architectures, Microsoft Azure, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), AI Security, LLM Application, Application Deployment, Responsible AI, ChatGPT, Artificial Intelligence, Artificial Neural Networks, Deep Learning, Machine Learning
★ 3.7 (55) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Innovation, Product Management, Drive Engagement, Product Marketing, Product Development, Stakeholder Engagement, Competitive Analysis, Product Planning, Communication Planning, Product Strategy, Business Strategy, Business Development, Product Lifecycle Management, Ideation, Market Analysis, Product Knowledge, Communication, Stakeholder Management, Media and Communications, Leadership
★ 4.6 (386) · Beginner · Course · 1 - 3 Months