Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Microsoft
Skills you'll gain: Stored Procedure, Star Schema, Microsoft SQL Servers, Database Design, Relational Databases, Data Integrity, Data Integration, SQL, Transaction Processing, Power BI, Data Warehousing, Database Management, Transact-SQL, Data Maintenance, Databases, Query Languages, Database Architecture and Administration, Performance Tuning, Database Systems, Data Management
Beginner · Professional Certificate · 3 - 6 Months

Tableau Learning Partner
Skills you'll gain: Data Literacy, Tableau Software, Business Analysis, Business Process, Analytics, Business Analytics, Business Intelligence, Data Analysis, Data-Driven Decision-Making, Project Management, Data Presentation, Descriptive Analytics, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management System, Retail Management, Consumer Behaviour, Visual Merchandising, Planogram, Retail Store Operations, Retail Sales, Marketing Psychology, Selling Techniques, Customer Insights, Analysis, Design
Intermediate · Course · 1 - 4 Weeks
Amazon Web Services
Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Amazon Web Services, Software Architecture, API Gateway, Hybrid Cloud Computing, Cloud Management, Multi-Tenant Cloud Environments, Performance Tuning, Amazon DynamoDB, Amazon S3, Cloud Security, AWS Kinesis, Data Analysis, Containerization, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Business Process Modeling, Risk Analysis, Performance Measurement, Stakeholder Management, Process Analysis, Business Analysis, Risk Management, Requirements Elicitation, Process Design, Requirements Management, Business Process, Process Mapping, Process Improvement, Business Systems Analysis, Business Risk Management, Gap Analysis, Enterprise Risk Management (ERM), Business Requirements, SAP Applications
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Customer Engagement, Canva (Software), Selling Techniques, Video Production, Presentations, Promotional Materials, Copywriting, Promotional Strategies, Multimedia, Marketing, Social Media Marketing, Value Propositions, Content Creation, Animations
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Deployment, Google Cloud Platform, Tensorflow, Unstructured Data, Applied Machine Learning, Data Pipelines, Big Data, Machine Learning, Jupyter, Artificial Intelligence, Image Analysis, Natural Language Processing
Intermediate · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Growth Mindedness, Personal Development, Optimism, Self-Awareness, Self-Motivation, Goal Setting, Adaptability, Strong Work Ethic, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Consumer Behaviour, Market Dynamics, Financial Market, Economics, Market Analysis, Tax, Economics, Policy, and Social Studies, Public Policies, Environmental Issue, Socioeconomics, Sustainable Development, Supply And Demand, Behavioral Economics, Decision Making
Beginner · Course · 1 - 3 Months

Commonwealth Education Trust
Skills you'll gain: Editing, Storytelling, Writing, Literacy, Content Creation, Digital Publishing, Constructive Feedback, Creative Thinking, Cultural Sensitivity
Mixed · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Business Analysis, Requirements Elicitation, Gap Analysis, Business Analytics, Business Requirements, Requirements Analysis, Systems Analysis, Business Process Modeling, Technology Strategies, Microsoft Excel, Stakeholder Management, Stakeholder Communications, Change Management
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Security Management, Intelligence Collection and Analysis, International Relations, Public Safety and National Security, Safety and Security, Risk Management, Cybersecurity, Governance, Cultural Diversity, Economics, Policy, and Social Studies
Beginner · Course · 1 - 3 Months