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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Inglés Empresarial: Gestión y Liderazgo

    Skills you'll gain: Meeting Facilitation, Telephone Skills, Business Writing, Business Communication, Employee Coaching, Organizational Skills, Business Leadership, Delegation Skills, Writing, English Language, Leadership and Management, Leadership, Verbal Communication Skills, Recruitment, Communication, Team Building, Vocabulary

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.7K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Amazon Web Services

    Architecting Solutions on AWS

    Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Amazon Web Services, Software Architecture, API Gateway, Hybrid Cloud Computing, Cloud Management, Multi-Tenant Cloud Environments, Performance Tuning, Amazon DynamoDB, Amazon S3, Cloud Security, AWS Kinesis, Data Analysis, Containerization, Data Visualization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    563 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    DeepLearning.AI

    Искусственный Интеллект (ИИ) для всех

    Skills you'll gain: AI Product Strategy, Technical Management, AI Enablement, Team Building, Project Management, Data Ethics, Artificial Intelligence, Data Science, Artificial Neural Networks, Machine Learning, Discussion Facilitation, Deep Learning, Recruitment, Sales

    4.9
    Rating, 4.9 out of 5 stars
    ·
    314 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Managing Talent

    Skills you'll gain: Talent Management, Talent Pipelining, People Development, Employee Onboarding, Employee Coaching, Talent Recruitment, Performance Review, Talent Acquisition, Performance Management, Leadership Development, Recruitment Strategies, Coaching, Performance Measurement, Recruitment, Employee Engagement

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    2.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    TensorFlow 2 for Deep Learning

    Skills you'll gain: Tensorflow, Recurrent Neural Networks (RNNs), Autoencoders, Generative Model Architectures, Data Pipelines, Keras (Neural Network Library), Model Evaluation, Deep Learning, Image Analysis, Transfer Learning, Convolutional Neural Networks, Applied Machine Learning, Bayesian Statistics, Supervised Learning, Natural Language Processing, Computer Vision, Model Deployment, Artificial Neural Networks, Data Preprocessing, Probability Distribution

    4.8
    Rating, 4.8 out of 5 stars
    ·
    721 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Introducción a Lean Six Sigma

    Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Statistical Process Controls, Quality Improvement, Process Improvement, Process Analysis, Continuous Improvement Process, Customer Analysis, Waste Minimization, Quality Management, Return On Investment, Process Mapping, Project Management, Cost Benefit Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    717 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Product Strategy in the age of GenAI

    Skills you'll gain: Product Lifecycle Management, Product Flow Diagram, Product Strategy, Innovation, Design Thinking, Process Flow Diagrams, Ideation, New Product Development, Customer Insights, Go To Market Strategy, Product Development, Product Planning, Product Management, AI Product Strategy, Competitive Analysis, Product Marketing, Product Roadmaps, Prototyping, Strategic Planning, Generative AI

    4.3
    Rating, 4.3 out of 5 stars
    ·
    126 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Modernize Infrastructure and Applications with Google Cloud

    Skills you'll gain: Serverless Computing, Digital Transformation, Application Programming Interface (API), Business Transformation, Hybrid Cloud Computing, Cloud Infrastructure, Google Cloud Platform, Containerization, Multi-Cloud, Cloud Computing, Cloud Deployment, Kubernetes, Application Development, Virtual Machines

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.6K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Survey Data Collection and Analytics

    Skills you'll gain: Sampling (Statistics), Sample Size Determination, Survey Creation, Data Collection, Statistical Analysis, Data Analysis Software, Interviewing Skills, Surveys, Research Design, STATA (Software), Data Integration, Data Validation, Data Ethics, Data Analysis, Stata, Data Quality, Statistical Modeling, Qualitative Research, Data Cleansing, R Programming

    4.4
    Rating, 4.4 out of 5 stars
    ·
    1.4K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    The Payroll Professional

    Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Compensation Management, Human Resources Information System (HRIS), Customer Service, Employee Engagement, Communication Strategies, Compliance Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    554 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Sheets - Advanced Topics

    Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Google Workspace, Data Validation, Data Visualization, Data Analysis Expressions (DAX), Productivity Software, Data Storytelling, Data Integration, Data Cleansing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    435 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    P

    Pontificia Universidad Católica de Chile

    Análisis de Sistemas de Transporte

    Skills you'll gain: Transportation Operations, Transportation Management, Network Analysis, Operations Research, Systems Analysis, Operational Analysis, Analysis, Demand Planning, Mathematical Modeling, Econometrics, Markov Model, Behavioral Economics, Economic Development, Economics, Policy, and Social Studies, Cost Benefit Analysis, Market Dynamics, Customer Demand Planning, Probability, Social Impact, Model Evaluation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    781 reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • Inglés Empresarial: Gestión y Liderazgo : Arizona State University
  • Architecting Solutions on AWS: Amazon Web Services
  • Искусственный Интеллект (ИИ) для всех: DeepLearning.AI
  • Managing Talent: University of Michigan
  • TensorFlow 2 for Deep Learning: Imperial College London
  • Introducción a Lean Six Sigma: Tecnológico de Monterrey
  • Product Strategy in the age of GenAI: Coursera
  • Modernize Infrastructure and Applications with Google Cloud: Google Cloud
  • Survey Data Collection and Analytics: University of Maryland, College Park
  • The Payroll Professional: Automatic Data Processing, Inc. (ADP)

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