Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
Michigan State University
Skills you'll gain: Game Design, Unity Engine, Video Game Development, Peer Review, Cross Platform Development, Animation and Game Design, User Interface (UI) Design, User Interface (UI), C# (Programming Language), UI Components, Object Oriented Programming (OOP), Animations, Scripting, Digital Publishing, Creativity
Beginner · Course · 1 - 4 Weeks

ESSCA School of Management
Skills you'll gain: Journey Mapping, Persona (User Experience), Design Thinking, Ideation, AI powered creativity, Innovation, Creative Thinking, Creativity, User Experience, Persona Development, Brainstorming, Human Centered Design, Creative Problem-Solving, Service Design, Generative AI, User Research, Product Development, Customer Analysis, Customer Insights, Market Research
Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Quality Assurance, Test Data, Test Case, Root Cause Analysis, Prompt Engineering, Regression Testing, Software Quality Assurance, Test Script Development, Test Tools, Test Planning, Test Execution Engine, Prompt Engineering Tools, Generative AI Agents, Software Testing, Dashboard, Scenario Testing, Requirements Analysis, Data Analysis, Data Science, Information Technology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Cloud Infrastructure, Cloud Deployment, CI/CD, Cloud Security, Microservices, Service Level, Google Cloud Platform, Cloud Management, Network Architecture, API Design, Site Reliability Engineering, Cloud Computing Architecture, Kubernetes, Restful API, Infrastructure Architecture, Cloud Storage, Service Management, Cloud Computing, Disaster Recovery
Advanced · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Graphic and Visual Design, Design Elements And Principles, Visual Design, Graphic Design, Design, Design Reviews, Aesthetics, Design Research, Layout Design, Design Thinking, Critical Thinking
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Blood Pressure, Medical Emergency, Patient Transport, Respiration
Beginner · Course · 1 - 3 Months

The University of Hong Kong
Skills you'll gain: Instructional and Curriculum Design, Instructional Design, Curriculum Development, Lesson Planning, Curriculum Planning, Education and Training, Constructive Feedback, Pedagogy, Teaching, Syllabus Development, Course Development, Differentiated Instruction, Instructional Strategies, Student Engagement, Higher Education, Learning Theory, Learning Styles
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Child Development, Childhood Education and Development, Developmental Disabilities, Human Development, Formal Learning, Human Learning, Working With Children, Child Health, Companionship, Personal Development, Family Support, Sociology, Social Skills
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Prompt Engineering, GitHub, Version Control, Vibe coding, Git (Version Control System), Claude Code, Prompt Engineering Tools, Development Environment, Web Applications, Application Deployment, GitHub Copilot, Software Development Tools, Computer Programming Tools, AI Enablement, HTML and CSS, Web Development Tools, Application Programming Interface (API), Software Development, Node.JS, Javascript
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Prompt Engineering, Prompt Patterns, Proposal Writing, Prompt Engineering Tools, AI Workflows, Proposal Development, Business Writing, Business Correspondence, Email Automation, Writing, Administrative Support, AI literacy, AI Enablement, Customer Acquisition Management, Writing and Editing, Business Communication, Calendar Management, LLM Application, Sales Prospecting, Prospecting and Qualification
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Leadership, Rapport Building, Influencing, Interpersonal Communications, Persuasive Communication, Emotional Intelligence, Communication, Business Leadership, Drive Engagement, Business Communication, Empathy & Emotional Intelligence, Non-Verbal Communication, Communication Strategies, Decision Making, Behavior Management, Personal Development, Negotiation, Thought Leadership, Sales Management, Coaching
Mixed · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: School Psychology, Psychological Evaluations, Classroom Management, Teaching, Behavioral Management, Developmental Disabilities, Instructional Strategies, Psychiatric Assessments, Parent Communication, Mental and Behavioral Health, Behavior Management, Positive Behavior Support, Functional Behavior Assessment, Working With Children, Clinical Assessment, Mental Health Diseases and Disorders, Treatment Planning, Child Development, Planning, Communication
Beginner · Course · 1 - 4 Weeks