Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Johns Hopkins University
Skills you'll gain: Employee Onboarding, Team Motivation, Interviewing Skills, Organizational Leadership, Team Management, Team Building, Team Leadership, Technical Management, Data Infrastructure, Recruitment, Data Science, Data Analysis, Cross-Functional Collaboration
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Financial Reporting, Intercompany Accounting, Financial Accounting, Technical Accounting, Consolidation, International Financial Reporting Standards, Business Valuation, Generally Accepted Accounting Principles (GAAP), Financial Statements, Business
Build toward a degree
Advanced · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Smart Goals, Goal Setting, Interviewing Skills, Workforce Development, Negotiation, Professional Development, Planning, Compensation and Benefits, Technical Consulting, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Business Process Modeling, Risk Analysis, Performance Measurement, Stakeholder Management, Process Analysis, Business Analysis, Risk Management, Requirements Elicitation, Process Design, Requirements Management, Business Process, Process Mapping, Process Improvement, Business Systems Analysis, Business Risk Management, Gap Analysis, Enterprise Risk Management (ERM), Business Requirements, SAP Applications
Beginner · Professional Certificate · 3 - 6 Months

University of California San Diego
Skills you'll gain: Data Modeling, Big Data, Data Management, Database Management Systems, Real Time Data, NoSQL, Database Design, Data Processing, Apache Hadoop, Data Structures, Scalability, Virtual Environment
Mixed · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Technical Analysis, Portfolio Management, Investments, Financial Forecasting, Financial Trading, Financial Analysis, Financial Market, Financial Modeling, Analytics, Capital Markets, Time Series Analysis and Forecasting, Statistical Analysis, Market Trend, Securities Trading, Applied Machine Learning, Equities, Predictive Modeling, Risk Management, Performance Analysis, Risk Analysis
Intermediate · Specialization · 1 - 3 Months

Imperial College London
Skills you'll gain: Continuous Quality Improvement (CQI), Run Chart, Qualitative Research, Pareto Chart, Public Health, Patient Safety, Health Policy, Public Health and Disease Prevention, Health Equity, Health Systems, Community Health, Social Determinants Of Health, Clinical Leadership, Patient-centered Care, Data Quality, Scientific Methods, Health Care, Health Informatics, Health Disparities, Quantitative Research
Beginner · Specialization · 1 - 3 Months

Universitat de Barcelona
Skills you'll gain: Market Opportunities, Administrative Support, Entrepreneurship, Commercial Laws, Financial Analysis, New Business Development, Video Production, Media Production, Business Planning, Target Audience, Law, Regulation, and Compliance, Business Modeling
Beginner · Course · 1 - 4 Weeks
Northeastern University
Skills you'll gain: Quality Assessment, Value-Based Care, Program Evaluation, Healthcare Industry Knowledge, Health Systems, Health Informatics, Managed Care, Change Management, Decision Support Systems, Health Care, Process Mapping, Care Management, Patient Safety, Health Care Administration, Quality Improvement, Health Technology, Patient-centered Care, Business Intelligence, Business Analytics, Health Policy
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Accounting Systems, Accounting, Financial Accounting, Financial Statements, Accounting Records, General Accounting, Bookkeeping, Ledgers (Accounting), Standard Accounting Practices, General Ledger, Financial Reporting, Balance Sheet, Income Statement, Business Ethics, Ethical Standards And Conduct, Excel Formulas, Transaction Processing, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Planning, Customer Support, Business Strategy, E-Commerce, Business Modeling, Digital Marketing, Online Advertising, Entrepreneurship, Marketing Strategies, Competitive Analysis, Social Media Strategy, Customer Engagement, Operations Management, Market Research
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Computer-Aided Design, Engineering Design Process, Engineering, Engineering Practices, Simulation and Simulation Software, Conceptual Design, Sustainable Design, Creativity, Problem Solving, Prototyping, Innovation, User Centered Design, Analytical Skills, User Feedback, Emerging Technologies
Beginner · Course · 1 - 4 Weeks