
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Alibaba Cloud Academy
Skills you'll gain: Cloud Deployment, Cloud Computing, Cloud Management, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Database Management, Systems Administration, Cloud Storage, System Monitoring, Network Troubleshooting, Cloud Security, IT Management, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Security, Wireless Networks, Network Performance Management, Network Monitoring, Dynamic Host Configuration Protocol (DHCP), Ansible, Network Administration, Firewall, Software-Defined Networking, Network Planning And Design, Network Infrastructure, Network Protocols, Infrastructure as Code (IaC), Terraform, Configuration Management, Encryption
Advanced · Course · 3 - 6 Months

Pearson
Skills you'll gain: Scope Management, Stakeholder Management, Project Schedules, Stakeholder Engagement, Cost Management, Risk Management, Project Scoping, Earned Value Management, Team Motivation, Scheduling, Stakeholder Analysis, Request for Proposal, Requirements Management, Procurement, Project Management, Project Management Institute (PMI) Methodology, Resource Allocation, Project Planning, Cost Control, Project Management Life Cycle
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Brand Loyalty, Customer Retention, Social Media Management, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Digital Marketing, Content Creation, Personalized Service, Employee Surveys, Process Optimization, User Feedback, Business Marketing, Contextual Advertising
Beginner · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: User Story, Behavior-Driven Development, DevSecOps, Agile Project Management, Test Driven Development (TDD), Backlogs, Sprint Planning, Kanban Principles, Agile Methodology, Scrum (Software Development), Continuous Integration, Agile Software Development, Project Risk Management, Sprint Retrospectives, Lean Methodologies, Scaled Agile Framework, DevOps, Agile Product Development, Management Reporting, Project Coordination
Beginner · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Project Management, Compliance Management, Strategic Decision-Making, Expectation Management, Milestones (Project Management), Project Schedules, Stakeholder Analysis, Resource Management, Governance Risk Management and Compliance, Relationship Management, Project Planning, Project Implementation, Project Documentation, Risk Management, Engineering Documentation, Technical Documentation
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management Life Cycle, Project Management, Project Scoping, Agile Methodology, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Agile Project Management, Backlogs, Sprint Planning, Project Risk Management, Agile Methodology, Management Reporting, Project Coordination, Performance Reporting, Team Oriented, Estimation, Capacity Planning, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Management, Risk Analysis, Project Risk Management, Root Cause Analysis, Risk Mitigation, Contingency Planning, Business Risk Management, Continuous Monitoring, Brainstorming, Performance Analysis, Communication Planning, Stakeholder Management, Project Management, Threat Management, Conflict Management, Operational Analysis, Analysis, Agile Methodology, Stakeholder Engagement, Operational Risk
Intermediate · Specialization · 1 - 3 Months