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Results for "customer inquiries"


  • C

    Coursera

    Product Reviews Text-based Search - OpenAI Text Embedding

    Skills you'll gain: OpenAI API, Embeddings, Dimensionality Reduction, AI Integrations, OpenAI, Text Mining, Generative AI, Python Programming, Data Analysis, Program Development, Data Manipulation

    Intermediate · Guided Project · Less Than 2 Hours

  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    4.6 stars, 71 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (71) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IE Business School

    Branding and Customer Experience

    Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Branding, Brand Strategy, Brand Management, Journey Mapping, Value Propositions, Internal Communications, Subcontracting, Supplier Management

    4.7 stars, 570 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (570) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8 stars, 1.9K reviews, Beginner, Course, Less Than 2 Hours

    ★ 4.8 (1.9K) · Beginner · Course · Less Than 2 Hours

    Category: Preview
    Preview
  • L

    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Interpersonal Communications, Performance Analysis, Service Recovery, Customer and Client Support, Management Training And Development, Leadership, Customer Communications Management, Communication, Verbal Communication Skills

    Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    GenerativeAI for Customer Success

    Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, Client Support, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy

    4.4 stars, 62 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.4 (62) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Salesforce

    Reports, Dashboards, and Customer Success in Salesforce

    Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Data Storytelling, Performance Reporting, Business Reporting, Data-Driven Decision-Making

    4.7 stars, 279 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (279) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Advanced Customer Relationship Management

    Skills you'll gain: Proposal Development, Account Strategy, Business Writing, Account Management, Customer Relationship Management (CRM) Software, Customer experience strategy (CX), Customer experience improvement, Sales Presentation, Customer Insights, Stakeholder Communications, Customer Acquisition Management, Stakeholder Engagement, Loyalty Programs, Customer Analysis, Microsoft Power Platform, Personalized Service, Gap Analysis, Requirements Analysis

    Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    AI-Powered Customer Success

    Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

    4.6 stars, 370 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.6 (370) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Customer Relationship Management

    Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making

    4.6 stars, 289 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (289) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • D

    Dartmouth College

    Inquiries Into Bipedalism

    Skills you'll gain: Biology, 3D Assets, Anthropology, Anatomy, Scientific Methods, Taxonomy, Life Sciences, Scientific Visualization, Science and Research, Estimation

    Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6 stars, 416 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (416) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
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In summary, here are 10 of our most popular customer inquiries courses

  • Product Reviews Text-based Search - OpenAI Text Embedding: Coursera
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • Branding and Customer Experience: IE Business School
  • Customer Service Fundamentals: Knowledge Accelerators
  • Excellence in Customer Service (Advanced): Logical Operations
  • GenerativeAI for Customer Success: Coursera
  • Reports, Dashboards, and Customer Success in Salesforce: Salesforce
  • Advanced Customer Relationship Management: Microsoft
  • AI-Powered Customer Success: Coursera
  • Customer Relationship Management: STARWEAVER

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