Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Display Devices, Semiconductors, Computer Displays, Systems Design, Electrical Engineering, Technical Design, Electronics Engineering, Electronic Systems, Electronics, Electronic Components, Equipment Design, Image Quality, Materials science, Technology Solutions, Engineering Calculations, Physics, Emerging Technologies, Engineering Analysis, Mathematical Modeling
Build toward a degree
Advanced · Specialization · 3 - 6 Months

Lund University
Skills you'll gain: Radiation Therapy, Diagnostic Radiology, Engineering, Scientific, and Technical Instruments, Electrical Engineering, Electronics, Medical Equipment and Technology, Physics, Electronic Systems, Sustainable Technologies, Equipment Design, Materials science
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Machine Learning Algorithms, Data Visualization, Dashboard, Interactive Data Visualization, Data Visualization Software, Data Presentation, Machine Learning, Scikit Learn (Machine Learning Library), Web Applications, Predictive Modeling, Data Science, Python Programming, Pandas (Python Package)
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Patient-centered Care, Patient Education And Counseling, Patient Advocacy, Active Listening, Compassion, Communication, Empathy, Self-Awareness, Health Assessment, Care Coordination, Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Information Technology Infrastructure Library, Service Management, Customer experience improvement, IT Service Management, Change Control, IT Management, Information Technology Architecture, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Organizational Structure, IT Infrastructure, Strategic Partnership, Information Management, IT Security Architecture, Information Technology
Beginner · Specialization · 3 - 6 Months

Fractal Analytics
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Generative Model Architectures, Code Review, Data Ethics, Artificial Intelligence, Object Oriented Programming (OOP), AI Product Strategy, Debugging, Artificial Neural Networks, Computer Programming, Program Development, Data Processing, Maintainability, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Problem Solving, Data Analysis, Critical Thinking
Beginner · Specialization · 1 - 3 Months

New York University
Skills you'll gain: Authentications, Public Key Infrastructure, Cryptography, Data Encryption Standard, Computer Security, Cybersecurity, Network Security, Security Controls, Encryption, Multi-Factor Authentication
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Education Software and Technology, Learning Management Systems, Collaborative Software, Teaching, Augmented Reality, Game Design, Virtual Environment, Emerging Technologies, Technology Strategies, Information Privacy, Social Media
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Presentation, Data Storytelling, Presentations, Data Cleansing, Data Visualization, Rmarkdown, Data-Driven Decision-Making, Data Validation, Data Ethics, Analytical Skills, Interactive Data Visualization, Dashboard, Spreadsheet Software, Ggplot2, Google Sheets, SQL, Data Collection, Data Analysis, Sampling (Statistics), Google Analytics
Beginner · Professional Certificate · 3 - 6 Months

Infosec
Skills you'll gain: Incident Response, Computer Security Incident Management, Threat Management, Cyber Operations, Cybersecurity, Cyber Threat Hunting, Threat Detection, Event Monitoring, Business Continuity, System Monitoring, Verification And Validation, Technical Communication
Beginner · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: Market Liquidity, Financial Market, Portfolio Management, Securities Trading, Investments, Securities (Finance), Equities, Financial Trading, Capital Markets, Finance, Market Dynamics, Risk Analysis, Economics, Fixed Asset, Market Data, Investment Management, Risk Modeling, Derivatives, Technical Analysis, Asset Management
Intermediate · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Strategic Decision-Making, Strategic Thinking, Generative AI Agents, Procurement, Generative AI, Competitive Intelligence, Due Diligence, Business Research, Data-Driven Decision-Making, Leadership, Market Intelligence, Cross-Functional Collaboration, Technical Consulting, Talent Acquisition, Technology Strategies, Agentic systems, Business Ethics
Beginner · Course · 1 - 4 Weeks