Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Sales, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

EIT Digital
Skills you'll gain: Unified Modeling Language, Embedded Systems, Internet Of Things, Software Development Life Cycle, Systems Architecture, Systems Design, Technical Design, Software Systems, Prototyping, Requirements Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management
Intermediate · Course · 1 - 4 Weeks
University of Washington
Skills you'll gain: Data Ethics, Data Presentation, Data Storytelling, Data Visualization Software, Data Governance, Big Data, Technical Communication, Cloud Computing, Amazon Web Services, Information Privacy, Ethical Standards And Conduct, Scalability
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Kanban Principles, Agile Methodology, Workflow Management, Prioritization, Collaborative Software, Project Management Software, Organizational Skills, Lean Methodologies, Project Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Technical University of Munich (TUM)
Skills you'll gain: Amazon Bedrock, MLOps (Machine Learning Operations), Product Development, User Experience Design, User Research, Human Centered Design, New Product Development, Design Thinking, Generative AI, Solution Design, Innovation, Machine Learning, Prototyping, Problem Management
Beginner · Course · 1 - 3 Months

Pohang University of Science and Technology(POSTECH)
Skills you'll gain: Materials science, Manufacturing Processes, Engineering, Mechanical Engineering, Chemistry, Production Process, Process Development
Beginner · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: English Language, Language Learning, Intercultural Competence, Interpersonal Communications, Cultural Diversity, Vocabulary, Trend Analysis, Environmental Issue, Grammar, Education and Training, Oral Comprehension, Social Justice, Descriptive Statistics
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Bash (Scripting Language), Distributed Computing, Scalability, Software Architecture, Big Data, Operating Systems, Performance Tuning, File Systems, Cloud Development, Scripting, Command-Line Interface, C and C++, Linux, Data Sharing, OS Process Management, Communication Systems, Artificial Intelligence
Advanced · Specialization · 3 - 6 Months

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Building Design, Civil Engineering, Vibrations, Architectural Engineering, Mechanical Engineering, Construction, SketchUp (3D Modeling Software), Mechanics, Engineering Analysis, Engineering Calculations, Mathematical Modeling, Prototyping, Engineering Design Process, Experimentation, Materials science, 3D Modeling
Beginner · Specialization · 3 - 6 Months

Erasmus University Rotterdam
Skills you'll gain: Qualitative Research, Research Design, Report Writing, Research, Research Methodologies, Social Sciences, Data Analysis Software, Case Studies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Financial Trading, Market Data, Portfolio Management, Technical Analysis, Prompt Engineering Tools, Market Trend, Real Time Data, Automation, Python Programming, Predictive Modeling, Time Series Analysis and Forecasting, Risk Management
Beginner · Course · 1 - 4 Weeks