Les cours en psychologie peuvent vous aider à comprendre comment les personnes perçoivent, ressentent et réagissent. Vous pouvez développer des compétences en comportement, communication, analyse et observation. Beaucoup de cours utilisent des exemples concrets pour illustrer les mécanismes psychologiques.

American Psychological Association
Skills you'll gain: Qualitative Research, Interviewing Skills, Research Methodologies, Case Studies, Data Collection, Research, Analytical Skills, Psychology
★ 4.7 (18) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
★ 4.8 (67) · Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Innovation, Stakeholder Analysis, Sales Presentation, Health Systems, Stakeholder Communications, Oral Expression, Strategic Communication, Organizational Change, Program Evaluation, Organizational Structure, Stakeholder Engagement, Change Management, Commercialization, Diversity and Inclusion, Consumer Behaviour, Community Health, Public Health, Case Studies
★ 4.7 (71) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Team Performance Management, Stakeholder Engagement, Stakeholder Management, Project Management Institute (PMI) Methodology, Systems Thinking, Team Management, Stakeholder Communications, Team Building, Team Leadership, Risk Mitigation, Team Motivation, Drive Engagement, Project Management, Risk Management, Risk Analysis, Business Ethics, Change Management, Governance, Problem Solving, Leadership
★ 5 (46) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Computer Vision, Image Analysis, Artificial Neural Networks, Convolutional Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Computational Thinking, Psychology, Human Factors
★ 4.4 (67) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Stakeholder Analysis, Stakeholder Engagement, Stakeholder Management, Communication Planning, Project Management Office (PMO), Project Controls, Cost Management, Project Management Life Cycle, Risk Mitigation, Earned Value Management, Risk Analysis, Process Management, Governance, Stakeholder Communications, Project Closure, Project Portfolio Management, Strategic Planning, Program Implementation, Risk Management
★ 4.4 (63) · Intermediate · Specialization · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Project Design, Case Studies, Project Scoping, Risk Management, Project Risk Management, Risk Analysis, Risk Management Framework, Project Planning, Project Management, Proposal Development, Sustainable Development, Scope Management, Community Development, Analysis, Social Impact, Procurement
★ 4.9 (91) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Consumer Behaviour, Responsible AI, Social Impact, Business Risk Management, Decision Intelligence, Business Operations, Risk Analysis, AI literacy, Generative AI, AI Product Strategy, Socioeconomics, Environment Health And Safety, Safety Assurance, Social Sciences, Environmental Issue, Governance, Accountability, Leadership and Management
★ 4.8 (66) · Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Emotional Intelligence, Backlogs, Creative Problem-Solving, Scaled Agile Framework, Leadership Studies, Negotiation, Sprint Retrospectives, Conflict Management, Agile Software Development, Team Performance Management, Program Management, Brainstorming, Prioritization, User Story, Innovation, Problem Solving, Project Controls
★ 4.4 (94) · Beginner · Specialization · 3 - 6 Months

EC-Council
Skills you'll gain: Digital Forensics, Network Security, Incident Response, Cryptography, Penetration Testing, Vulnerability Management, Cybersecurity, Application Security, Cyber Security Policies, Security Information and Event Management (SIEM), Threat Detection, Network Monitoring, Cloud Security, Vulnerability Assessments, Malware Protection, Mobile Security, Identity and Access Management, Internet Of Things, Risk Analysis, Web Applications
★ 4.9 (48) · Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: AI Personalization, Generative AI, AI powered creativity, Education Software and Technology, AI literacy, Instructional Design, AI Integrations, Design Strategies, Content Creation, Emerging Technologies, Professional Development
★ 4.5 (53) · Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Brainstorming, Creative Problem-Solving, Ideation, Creative Thinking, Problem Solving, Creativity, Innovation, Decision Making, Analysis
★ 4.8 (65) · Intermediate · Course · 1 - 3 Months