Les cours en psychologie peuvent vous aider à comprendre comment les personnes perçoivent, ressentent et réagissent. Vous pouvez développer des compétences en comportement, communication, analyse et observation. Beaucoup de cours utilisent des exemples concrets pour illustrer les mécanismes psychologiques.

Emory University
Skills you'll gain: Data-Driven Marketing, Marketing Analytics, AI Personalization, Data-Driven Decision-Making, Marketing Strategies, Contextual Advertising, Marketing, Personalized Campaigns, AI Enablement, Marketing Effectiveness, Responsible AI, MarTech, Data Ethics, Customer experience improvement, Journey Mapping, Artificial Intelligence, Customer Insights, Customer Engagement, Consumer Behaviour, Data Collection
Beginner · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Growth Strategies, Competitive Analysis, Value Propositions, Business Development, Customer Analysis, Customer Insights, Target Market, Consumer Behaviour, Target Audience
Mixed · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Economics, Policy, and Social Studies, Socioeconomics, Sustainable Systems, Social Studies, Economics, Market Dynamics, Social Justice, Economic Development, Labor Relations, Sustainable Development, Social Sciences, International Relations, Business Economics, World History, Financial Systems, Behavioral Economics, Financial Policy, Leadership, Critical Thinking, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Program Management, Stakeholder Engagement, Stakeholder Analysis, Stakeholder Management, Communication Planning, Project Management Office (PMO), Project Controls, Cost Management, Project Management Life Cycle, Risk Mitigation, Project Management Institute (PMI) Methodology, Earned Value Management, Risk Analysis, Governance, Stakeholder Communications, Project Closure, Program Implementation, Project Risk Management, Benefits Administration, Risk Management
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Organizational Leadership, Diversity Awareness, Dealing With Ambiguity, Organizational Change, Creativity, Employee Engagement, Business Leadership, Innovation, Business Transformation, Consumer Behaviour, Workplace inclusivity, Organizational Effectiveness, Change Management, Leadership, Industrial and Organizational Psychology, Drive Engagement, Team Performance Management, Leadership Development, Business
Build toward a degree
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Portfolio Management, Investment Management, Portfolio Risk, Asset Management, Investments, Risk Modeling, Estimation, Market Liquidity, Risk Management, Financial Market, Financial Trading, Model Optimization, Equities, Securities (Finance), Statistical Methods, Risk Analysis, Securities Trading, Market Dynamics, Sampling (Statistics), Financial Analysis
Intermediate · Course · 1 - 3 Months
The University of Tokyo
Skills you'll gain: Syllabus Development, Interactive Learning, Lesson Planning, Instructional Design, Higher Education, Motivational Skills, Learning Strategies, Goal Setting, Collaboration, Constructive Feedback
Beginner · Course · 1 - 3 Months

Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Lean Methodologies, Process Improvement, Six Sigma Methodology, Kaizen Methodology, Lean Six Sigma, Benchmarking, Process Capability, Risk Analysis, Quality Improvement, Process Improvement and Optimization, Process Analysis, Team Performance Management, Statistical Analysis, Continuous Improvement Process, Team Leadership, Team Management, Root Cause Analysis, Regression Analysis
Intermediate · Specialization · 1 - 3 Months
Khalifa University
Skills you'll gain: Accident Reporting, Fire And Life Safety, Accident Prevention, Safety Assurance, Hazard Analysis, Risk Analysis, Human Factors, Health And Safety Standards, Occupational Safety And Health, Risk Management, Risk Modeling, Legal Risk, Regulation and Legal Compliance, Investigation, Emergency Response, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing Tools, Innovation, Marketing, Promotional Strategies, Digital Advertising, Marketing Strategies, Marketing Management, New Product Development, Product Development, Digital Brand Strategy, Strategic Marketing, Digital Media Strategy, Digital Marketing, Consumer Behaviour, Product Promotion, Market Dynamics, Business-To-Consumer, Digital Transformation, Customer Engagement, Branding
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Research Design, Institutional Review Board (IRB), Science and Research, Laboratory Research, Research Methodologies, Research, Consumer Behaviour, Sensory Systems Analysis, Influencing, Marketing Psychology, Case Studies, Persuasive Communication, Statistical Analysis, Psychological Evaluations, Ethical Standards And Conduct, Data Analysis, Data Collection, Advertising, Behavioral Economics, Marketing Communications
Intermediate · Specialization · 3 - 6 Months