Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Digital Transformation, Agile Product Development, Market Trend, Business Transformation, Operational Efficiency, Strategic Thinking, Customer Insights, Customer experience strategy (CX), Innovation, Market Opportunities, Business Strategy, Customer Engagement, Technology Strategies, New Product Development, Business Modeling, Competitive Intelligence, Organizational Change, Customer experience improvement, Competitive Analysis, Customer Analysis
★ 4.6 (111) · Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Digital Marketing, Digital Media Strategy, Digital Marketing Campaigns, Digital Analysis, Content Performance Analysis, Content Development and Management, Digital Advertising, Digital Marketing Tools, Data-Driven Marketing, Digital Content, Social Media Analytics, Growth Strategies, Social Media, Pay Per Click Advertising
★ 4.7 (89) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Management Training And Development, Leadership and Management, Lifelong Learning, Leadership, Growth Mindedness, Team Motivation, AI Enablement, AI literacy
★ 4.8 (204) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data-Driven Marketing, Drive Engagement, Driving engagement, Content Development and Management, Marketing Budgets, Brand Marketing, Paid media, Digital Media Strategy, Professional Networking, Branding, Brand Strategy, Brand Awareness, Budget Management, Promotions and Campaigns, Creative Design, Digital Marketing, Promotional Strategies, Social Media Strategy, Media Strategy, Customer Analysis
★ 4.7 (23) · Beginner · Specialization · 1 - 3 Months

STARWEAVER
Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)
★ 4.4 (131) · Intermediate · Specialization · 3 - 6 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Real Estate, Property and Real Estate, Real Estate Sales, Real Estate Transactions, Return On Investment, Capital Budgeting, Market Dynamics, Financial Analysis, Financial Market, Business Valuation, Economics, Investments, Finance, Supply And Demand, Depreciation, Cost Benefit Analysis, Bidding, Lease Contracts, Estimation, Customer Analysis
★ 4.8 (265) · Intermediate · Course · 1 - 3 Months

Corporate Finance Institute
Skills you'll gain: Banking Services, Financial Statement Analysis, Banking, Financial Analysis, Financial Statements, Retail Banking, Commercial Banking, Financial Services, Balance Sheet, Customer Analysis, Income Statement, General Lending, Lending and Underwriting, Investment Banking, Target Market
★ 4.6 (107) · Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Intellectual Property, Commercial Laws, Risk Management, Entrepreneurship, Entrepreneurial Finance, Legal Risk, Contract Negotiation, Contract Management, Contract Review, Business, Personal Injury Law, Legal Strategy, New Business Development, Civil Law, Contract Compliance, Insurance and Warranty Claims Processing, Business Planning, Lawsuits, Fundraising
★ 4.8 (274) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Key Performance Indicators (KPIs), Proposal Development, Account Strategy, Solution Selling, Business Writing, Responsible AI, Regulatory Compliance, Budget Management, Productivity Software, Consultative Approaches, Consultative Selling, Performance Analysis, Customer Relationship Management (CRM) Software, Account Management, Performance Metric, Financial Management, Administrative Support, Sales Process, Content Management, Generative AI
★ 4.6 (6) · Advanced · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Model Evaluation, Computer Vision, Convolutional Neural Networks, Google Cloud Platform, Tensorflow, Image Analysis, Model Optimization, Model Training, Applied Machine Learning, Transfer Learning, Model Deployment, AI Workflows, Artificial Neural Networks, Deep Learning, Fine-tuning, Machine Learning Methods, Data Preprocessing
★ 4.6 (549) · Advanced · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Portfolio Management, Financial Modeling, Data Presentation, Presentations, Microsoft PowerPoint, Business Modeling, Data Modeling, Quantitative Research, Business Analytics, Financial Data, Portfolio Risk, Spreadsheet Software, Investments, Return On Investment, Microsoft Excel, Finance, Financial Analysis, Regression Analysis, Model Optimization
★ 4.5 (525) · Mixed · Course · 1 - 3 Months