
Macquarie University
Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Governance Risk Management and Compliance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Enterprise Risk Management (ERM), Business Transformation, Risk Analysis, Negotiation, Operational Risk, Business Risk Management, Intercultural Competence, Stakeholder Management
★ 4.7 (4.7K) · Beginner · Specialization · 3 - 6 Months
Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Oral Expression, Business Writing, Business Correspondence, Sales Presentations, Telephone Skills, Verbal Communication Skills, Interviewing Skills, Public Speaking, Professional Development, English Language, Cultural Diversity, Business Communication, Professional Networking, Cultural Sensitivity, Writing, LinkedIn, Web Content, Social Media Content
★ 4.7 (27K) · Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
Mixed · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Team Collaboration, Sprint Retrospectives, Collaboration, Teamwork, Discussion Facilitation, Communication Strategies, Influencing, Team Building, Business Communication, Communication, Stakeholder Communications, Professional Networking, Productivity, Time Management, Content Strategy, Performance Metric, Data Storytelling, Negotiation, Value Propositions, Proposal Development
Beginner · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Active Listening, Verbal Communication Skills, Communication, Empathy & Emotional Intelligence, Communication Strategies, Emotional Intelligence, Public Speaking, Persuasive Communication, Presentations, Business Communication, Non-Verbal Communication, Conflict Management, Teamwork
★ 4.8 (92) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Training and Development, Training Programs, Employee Performance Management, Performance Management, Compensation Management, Performance Appraisal, Compensation and Benefits, Employee Training, Performance Review, Workforce Development, Benefits Administration, People Development, Employee Retention, Instructional Design, Change Management, Program Evaluation
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Empathy & Emotional Intelligence, Self-Awareness, Emotional Intelligence, Conflict Management, Social Skills, Personal Development, Empathy, Self-Motivation, Professional Development, Team Collaboration, Professionalism, Collaboration, Leadership Development, Employee Engagement, Leadership, Relationship Management, Resilience, Communication
★ 4.8 (36) · Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Brand Loyalty, Data-Driven Marketing, Loyalty Programs, MarTech, Augmented and Virtual Reality (AR/VR), Drive Engagement, Hospitality, Disabilities, Storytelling
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Employee Engagement, Interactive Learning, Driving engagement, Drive Engagement, Strategic Planning, Personal Development, Leadership, Plan Execution, Business
★ 4.7 (27) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Relationship Building, Professional Development, Leadership Development, Constructive Feedback, Return On Investment, Leadership, Teamwork, Assertiveness
★ 4.5 (82) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Succession Planning, Human Resources Management and Planning, Human Resources, Employee Engagement, Recruitment Strategies, Recruitment, Human Resource Management, Employee Performance Management, Human Resource Strategy, Human Capital, Performance Management, Talent Management, Drive Engagement, Full Cycle Recruitment, Performance Appraisal, Workforce Development, Management Training And Development, People Development, Performance Review, Talent Acquisition
★ 4.7 (52) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, B2B Sales, Self-Awareness, Sales Training, Personal Development, Professionalism, Relationship Management, Negotiation, Recognizing Others, Non-Verbal Communication, Adaptability
Intermediate · Course · 1 - 4 Weeks