
Coursera
Skills you'll gain: A/B Testing, Data-Driven Decision-Making, Statistical Methods, Statistical Hypothesis Testing, Analytics, Statistics, Estimation, Decision Making, Data Analysis, Analytical Skills, Statistical Inference, Statistical Analysis, Business, Sample Size Determination, Data Collection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Key Performance Indicators (KPIs), Dashboard, Stakeholder Communications, Data Storytelling, Microsoft Outlook, Dashboard Creation, Performance Measurement, Email Marketing, Google Analytics, Business Intelligence, Data-Driven Marketing, Stakeholder Engagement, Content Performance Analysis, Performance Metric, Performance Reporting, Business Metrics, A/B Testing, Campaign Management, Strategic Planning, Data Visualization
Intermediate · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Leadership Development, Business Communication, Strategic Communication, Relationship Building, Rapport Building, Professional Networking, Innovation, Personal Development, Personal Attributes, Self-Awareness
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Key Performance Indicators (KPIs), Dashboard Creation, Dashboard, Benchmarking, Performance Reporting, Email Marketing, Performance Measurement, Data Visualization, Data Presentation, Business Metrics, Management Reporting, Performance Analysis, Marketing Analytics, Business Reporting, Performance Metric, Data Storytelling, Performance Improvement, Variance Analysis, Strategic Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Media Planning, Spreadsheet Software, A/B Testing, Return On Investment, Marketing Analytics, Key Performance Indicators (KPIs), Google Analytics, Campaign Management, Pivot Tables And Charts, Marketing Effectiveness, Marketing Planning, Data-Driven Marketing, Performance Measurement, Digital Marketing Campaigns, Digital Marketing, Data Presentation, Paid media, Data Visualization, Google Ads, Marketing Budgets
Beginner · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Stress Management, Resilience, Writing, Writing and Editing, Editing, Mental Health, Learning Strategies, Learning Theory, Human Learning, Mental Concentration, Physiology, Habit Formation, Productivity, Psychology, Motion Arguments, Oral Expression, Blood Pressure, Time Management, Scientific Methods, Mental Health Diseases and Disorders
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Process Improvement, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Metric, Performance Improvement, Performance Reporting, Operational Performance Management, Business Analysis, Data-Driven Decision-Making, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

PracticalGrowth
Skills you'll gain: Project Portfolio Management, Program Management, Business Priorities, Organizational Strategy, Capacity Planning, Project Management, Product Roadmaps, Prioritization, Dependency Analysis, Coordination, Capacity Management, Key Performance Indicators (KPIs), Portfolio Management, Governance, Goal Setting, Change Control, Risk Management, Performance Measurement, Decision Making
Intermediate · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Budget Management, Budgeting, Financial Statements, Financial Statement Analysis, Financial Acumen, Stakeholder Engagement, Operating Budget, Financial Analysis, Risk Analysis, Stakeholder Communications, Stakeholder Management, Balance Sheet, Business Risk Management, Risk Mitigation, Market Opportunities, Expense Management, Financial Reporting, Business Development, Return On Investment, Investments
Intermediate · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Project Planning, Prioritization, Project Scoping, Sprint Planning, Strategic Prioritization, Project Implementation, Project Management, Project Schedules, Project Coordination, Product Roadmaps, Milestones (Project Management), Stakeholder Communications, Project Estimation, Work Breakdown Structure, Communication Planning, Scope Management, Project Documentation, Scrum (Software Development), Project Performance, Release Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Stakeholder Management
Beginner · Course · 1 - 3 Months