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  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    ITIL 4 Foundation

    Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Google Digital Customer Engagement

    Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Brand Loyalty, Customer Retention, Social Media Management, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Digital Marketing, Content Creation, Personalized Service, Employee Surveys, Process Optimization, User Feedback, Business Marketing, Contextual Advertising

    5
    Rating, 5 out of 5 stars
    ·
    30 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Build and Apply .NET Web Services and Booking Applications

    Skills you'll gain: .NET Framework, Databases, Application Development

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Architecting Hybrid Cloud Infrastructure w/Anthos Français

    Skills you'll gain: Istio, Kubernetes, Hybrid Cloud Computing, Cloud Infrastructure, Multi-Cloud, Cloud-Native Computing, Authentications, Cloud Computing Architecture, Google Cloud Platform, Configuration Management, Authorization (Computing), Microservices, Containerization, Service Oriented Architecture, Virtual Networking, Load Balancing, Network Routing, Git (Version Control System), System Monitoring, Network Security

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Classify Financial Services: Apply Your Skills

    Skills you'll gain: Financial Services, Banking, Retail Banking, Analytical Skills, Deductive Reasoning, Financial Analysis, Analysis, Finance, Investment Banking, Asset Management, Wealth Management, Decision Making, Detail Oriented

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
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    L

    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention

    Mixed · Course · 1 - 3 Months

What brings you to Coursera today?

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    524 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • The Google AI Certificate that powers your career

    Enroll now
  • Status: Free Trial
    Free Trial
    G

    Google

    Google شهادة تقنية المعلومات من

    Skills you'll gain: Operating System Administration, Network Troubleshooting, Computer Networking, Information Systems Security, Cloud Management, Linux, IT Infrastructure, Cybersecurity, Microsoft Windows, Network Security, Network Protocols, TCP/IP, Application Security, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Help Desk Support, Software Installation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    578 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    A

    AI CERTs

    Customer Service with AI

    Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Certification Preparation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Technical Management, Security Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    414 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Customer Relationship Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Client Services, Relationship Building, Customer Insights

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    L

    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment

    Mixed · Course · 1 - 3 Months

What brings you to Coursera today?

Searches related to service directory

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In summary, here are 10 of our most popular service directory courses

  • ITIL 4 Foundation: Logical Operations
  • Google Digital Customer Engagement: Google
  • Build and Apply .NET Web Services and Booking Applications: EDUCBA
  • Architecting Hybrid Cloud Infrastructure w/Anthos Français: Google Cloud
  • Classify Financial Services: Apply Your Skills: Coursera
  • Customer Service: Logical Operations
  • CVS Health Call Center Customer Service: CVS Health
  • Google شهادة تقنية المعلومات من: Google
  • Customer Service with AI: AI CERTs
  • ITIL V4 Certification Preparation: EDUCBA

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