Les cours en business analysis peuvent vous aider à comprendre comment recueillir des besoins, analyser des processus et formuler des recommandations. Vous pouvez développer des compétences en analyse fonctionnelle, documentation, priorisation et communication claire. Beaucoup de cours utilisent des outils professionnels pour structurer les analyses.

Chegg Skills
Compétences que vous acquerrez: Paid media, Digital Advertising, Advertising Campaigns, Digital Marketing, Campaign Planning, Marketing Budgets, Target Audience, Contextual Advertising, Campaign Management, Performance marketing, Online Advertising, Customer Engagement, Return On Investment, A/B Testing, Target Market, Marketing Channel, Advertising, Marketing Analytics, Strategic Marketing, Media Planning
Débutant · Spécialisation · 1 à 3 mois
Madecraft
Compétences que vous acquerrez: Customer Service, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Customer Retention, Customer Relationship Management, Brand Loyalty, Customer Communications Management, Customer Data Management, Journey Mapping, Customer Insights, Team Performance Management, Key Performance Indicators (KPIs), Service Improvement, Staff Management, Leadership Development
Intermédiaire · Cours · 1 à 3 mois

Chegg Skills
Compétences que vous acquerrez: A/B Testing, Digital Advertising, Content Performance Analysis, Advertising Campaigns, Online Advertising, Advertising, Content Optimization, Performance marketing, Marketing Design, Campaign Management, Content Creation, Digital Marketing, Marketing Materials, Performance Analysis, Data-Driven Marketing, Marketing Communications, Driving engagement, Content Strategy, Strategic Planning, Marketing Strategy and Techniques
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Canva (Software), Video Editing, Storyboarding, Typography, Storytelling, Video Production, Logo Design, Instagram, Graphic Design, Animations, Videography, Post-Production, Motion Graphics, Timelines, Graphic and Visual Design, AI powered creativity, Style Guides, Design, Photo/Video Production and Technology, Content Creation
★ 4.3 (94) · Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Salesforce, User Accounts, User Provisioning, Customer Relationship Management, Customer Relationship Management (CRM) Software, Collaborative Software, Administration, End User Training and Support, UI Components, Usability, Administrative Support, User Interface (UI) Design, User Interface (UI), Collaboration, User Interface and User Experience (UI/UX) Design, User Experience, User Experience Design, System Support, Business Administration, Business
Débutant · Cours · 1 à 4 semaines

John Wiley & Sons
Compétences que vous acquerrez: Storytelling, Persuasive Communication, Influencing, Communication, Composure, Value Propositions, Stress Management, Public Speaking, Verbal Communication Skills, Interpersonal Communications, Communication Strategies, Non-Verbal Communication, Executive Presence, Leadership, Strategic Communication, Emotional Intelligence, Behavioral Economics, Decision Making, Rapport Building, Trustworthiness
Débutant · Cours · 3 à 6 mois

Marshall University
Compétences que vous acquerrez: Leadership Development, Leadership Studies, Constructive Feedback, Leadership, Team Leadership, Organizational Leadership, Leadership and Management, People Management, Coaching, Trustworthiness, People Development, Personal Development, Employee Coaching, Self-Awareness, Growth Mindedness, Team Management, Safety Culture, Design Thinking, Strategic Planning, Communication Strategies
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Program Management, Stakeholder Management, Project Management, Project Management Institute (PMI) Methodology, Strategic Planning, Stakeholder Engagement, Generative AI, Communication Planning, Benefits Administration, Risk Management, Governance, Change Management, Portfolio Management, Earned Value Management, Financial Management, Responsible AI, Resource Allocation, Key Performance Indicators (KPIs), Prompt Engineering, Data-Driven Decision-Making
★ 4.7 (93) · Débutant · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Responsible AI, LLM Application, Agentic Workflows, Generative AI Agents, AI Workflows, Data Ethics, Generative AI, Artificial Intelligence, Generative Model Architectures, Agentic systems, Personalized Campaigns, AI Personalization, Natural Language Processing, Business Marketing, Language Interpretation, Translation, and Studies, Customer Engagement, Customer experience improvement, Customer Support, Data Synthesis, Business Intelligence Software
Intermédiaire · Cours · 1 à 3 mois

John Wiley & Sons
Compétences que vous acquerrez: Agile Project Management, Agile Software Development, Scaled Agile Framework, Agile Methodology, Sprint Planning, Product Roadmaps, Agile Product Development, Project Management Life Cycle, User Story, Project Management, Sprint Retrospectives, Scrum (Software Development), Software Development Methodologies, Project Coordination, Business Transformation, Product Requirements, Team Management, Release Management, Backlogs, Lean Methodologies
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Construction Management, Responsible AI, Construction, Architecture and Construction, Workflow Management, Decision Intelligence, Project Controls, AI Enablement, Generative AI Agents, Generative AI, Agentic systems, Project Risk Management, Agentic Workflows, Asset Management, AI Workflows, Risk Analysis, Forecasting, Facility Management and Maintenance, Maintenance, Repair, and Facility Services, Scheduling
Débutant · Cours · 1 à 3 mois
University of Maryland, College Park
Compétences que vous acquerrez: Legal Risk, Enterprise Risk Management (ERM), Responsible AI, Continuous Monitoring, Technology Strategies, Governance Risk Management and Compliance, Governance, Threat Management, Data Ethics, Risk Management, Law, Regulation, and Compliance, Legal Strategy, Risk Management Framework, Regulatory Compliance, Risk Analysis, Regulatory Requirements, Risk Mitigation, Regulatory Affairs, AI literacy, Communication Planning
Intermédiaire · Cours · 1 à 4 semaines