Les cours en business analysis peuvent vous aider à comprendre comment recueillir des besoins, analyser des processus et formuler des recommandations. Vous pouvez développer des compétences en analyse fonctionnelle, documentation, priorisation et communication claire. Beaucoup de cours utilisent des outils professionnels pour structurer les analyses.

Compétences que vous acquerrez: Data Analysis Expressions (DAX), Power BI, Performance Tuning, Performance Analysis, Time Series Analysis and Forecasting, Model Optimization, Microsoft Copilot, Business Intelligence
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Infrastructure as Code (IaC), Identity and Access Management, Verification And Validation, Cloud Deployment, IT Automation, Code Reusability, Development Testing, Data Access, Data Structures, Authentications, Data Security, Dependency Analysis, Relational Databases
Débutant · Spécialisation · 3 à 6 mois

Universidades Anáhuac
Compétences que vous acquerrez: Search Engine Marketing, Digital Marketing, Search Engine Optimization, Digital Marketing Campaigns, Marketing Strategies, Email Marketing, Web Analytics and SEO, Marketing Strategy and Techniques, Digital Analysis, Online Advertising, Social Media Marketing, Keyword Research, Data-Driven Marketing, Digital Transformation, Content Performance Analysis, Social Media Strategy, Strategic Marketing, Customer Analysis, Marketing Communications, Customer Insights
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Prompt Engineering, AI Workflows, AI Integrations, Agentic Workflows, Automation, Prompt Engineering Tools, AI Enablement, Performance Measurement, Decision Intelligence, Responsible AI, Generative AI, Process Optimization, Scalability, Debugging
Intermédiaire · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Data-Driven Decision-Making, Microsoft Excel, Data Storytelling, Data Visualization, Excel Formulas, Data Analysis, Statistical Reporting, Data Presentation, Customer Analysis, Spreadsheet Software, Case Studies, Descriptive Analytics, Research Reports, Statistical Analysis, Performance Analysis, Descriptive Statistics, Google Sheets
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
Débutant · Cours · 1 à 4 semaines

Northeastern University
Compétences que vous acquerrez: Systems Thinking, Software Visualization, Software Engineering, Object Oriented Programming (OOP), Project Risk Management, Application Design, Object Oriented Design, Software Development Life Cycle, Risk Management, Software Development Methodologies, Software Design, Application Development, Program Development, Business Logic, User Experience Design, Systems Development, Software Development, Business Architecture, Usability, User Centered Design
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Process Mapping, Business Process, Operational Efficiency, Process Analysis, Process Development, Process Management, Business Operations, Business Process Improvement, Process Optimization, Customer experience improvement, Process Improvement, Operational Analysis, Business Technologies, Business Strategy
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Threat Modeling, Incident Response, IT Security Architecture, Incident Management, Security Architecture Review, Application Security, Identity and Access Management, Security Testing, Continuous Monitoring, Information Systems Security, Network Security, Security Strategy, Systems Architecture, Security Management, Security Engineering, Zero Trust Network Access, Security Awareness, Risk Management Framework, Cybersecurity, Enterprise Architecture
Débutant · Spécialisation · 1 à 3 mois

The University of Notre Dame
Compétences que vous acquerrez: Workplace inclusivity, Diversity and Inclusion, Social Justice, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Organizational Leadership, Leadership, Leadership Development, Self-Awareness, Personal Development, Adaptability
Débutant · Cours · 1 à 4 semaines

Universidad Nacional Autónoma de México
Compétences que vous acquerrez: Business Planning, Organizational Structure, Business Strategies, Market Analysis, Quality Management, Business Strategy, Marketing Planning, Business Management, Strategic Planning, Entrepreneurship, Financial Planning, Marketing, Promotional Strategies, Quality Management Systems, Organizational Strategy, Marketing Strategies, Financial Management
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Embeddings, AI Personalization, OpenAI API, Data Analysis, Generative AI, OpenAI, Data Manipulation, Prototyping, Data Visualization, Python Programming, Dimensionality Reduction
Intermédiaire · Projet Guidé · Moins de 2 heures