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There are 5 modules in this course
People interviewing for jobs today often fail because they are using yesterday's strategies. Recruiting technology has become more sophisticated, and the best employers are constantly changing the way interviews are done. This course gives you detailed strategies for handling tough competency-based, or behavioral, interviews so that you can communicate the knowledge, skills, and abilities that you have and that employers demand.
You will be able to:
1. Identify what the hiring organization is looking for in using behavioral interviewing techniques.
2. List the steps in the S.T.A.R. response strategy and apply the steps, using reasonably correct language, to respond to behavioral interview questions.
3. Use your responses to behavioral and competency-based questions to communicate your personal values.
4. Identify what the hiring organization is looking for in asking situational and wild-card interview questions.
5. List the steps in the P.R.E.P. and 5 W's response strategies and apply the steps, using reasonably correct language, to answer at least one wild-card and two situational interview questions.
6. Develop an optimal strategy for responding to the weaknesses question, based on recognizing why a hiring organization asks these questions.
7. Demonstrate your personal strengths and maturity through your responses to the weaknesses question.
8. Correctly apply hedging language to soften a negative and boosting language to emphasize a positive aspect of your professional and/or academic background.
9. Ask questions to determine how well an organization fits with your personality, career goals and salary objectives.
10. Ask questions that communicate your competencies and strengths.
11. Negotiate the best job offer and compensation package for yourself.
12. Perform successfully on telephone interviews.
In this module, you will learn how to respond to behavioral interview questions, also known as competency-based interview questions. You will learn to: differentiate competencies from skills, break down the thinking behind a hiring organization's use of this approach, contrast behavioral interview questions with traditional questions, identify the characteristics of a successful behavioral interview response, apply the S.T.A.R. response strategy to behavioral interview questions, recognize how behavioral interview responses show job competencies, respond to the three most common behavioral interview questions, and communicate benefits to the hiring organization through your responses
Characteristics of Successful Innovators•10 minutes
Innovation Lessons from Steve Jobs•10 minutes
Global Trends•10 minutes
Behavioral Interview Practice Task•10 minutes
4 assignments•Total 120 minutes
Language Quiz•30 minutes
Concept Check•30 minutes
Concept Review•30 minutes
Concept Review•30 minutes
1 peer review•Total 120 minutes
Behavioral Interview Practice•120 minutes
2 discussion prompts•Total 20 minutes
Discuss "A Portrait of Excellence"•10 minutes
Discuss "Global Trends"•10 minutes
Answering "What If..." Questions
Module 2•4 hours to complete
Module details
In this module, you will learn how to respond to situational interview questions, also known as "What If" interview questions. These also include the so-called "wild-card" interview questions. You will learn to: recognize what the hiring organization is looking for in asking these questions, communicate your character values through your responses, apply the P.R.E.P. response strategy to answering interview questions, apply the Pros. vs. Cons. response strategy to answering interview questions, and apply the 5 W's response strategy to answering interview questions.
In this module, you will learn how to respond to questions that probe for weaknesses. You will learn to: recognize what the hiring organization is looking for in asking these questions, avoid common pitfalls in answering this question, demonstrate mature self-assessment skills through this question, demonstrate the ability to take responsibility for your own growth, demonstrate your ability to perform under pressure, use hedging language to soften negative information, use boosting language to emphasize positive information, and a strategy for positioning yourself for executive assignments.
Strategies for Answering the Weaknesses Question•9 minutes
Showing Strength in Discussing Weaknesses•7 minutes
Softening Negative Information•8 minutes
Emphasizing Positive Information•5 minutes
3 readings•Total 30 minutes
Guidance in Answering the Question•10 minutes
Practicing for the Weakness Question•10 minutes
How Non-Native Speakers Can Crack the Glass Ceiling•10 minutes
2 assignments•Total 60 minutes
Hedging Language Quiz•30 minutes
Concept Review•30 minutes
1 peer review•Total 120 minutes
Practicing the Weakness Question•120 minutes
1 discussion prompt•Total 10 minutes
Discuss "How Non-Native Speakers Can Crack the Glass Ceiling"•10 minutes
Handling the End of the Interview
Module 4•6 hours to complete
Module details
In this module, you will learn how to ask your own questions and how to negotiate a job offer. You will learn to: ask questions that communicate your strengths and competencies, ask questions that help you determine whether the organization is a good fit for you, ask questions that help you align the interview with your career goals, probe for organizational characteristics that can complement your strengths, assess your market value to the company, negotiate the best salary and compensation package for yourself.
What You Should Know About Asking Questions•9 minutes
Five Questions to Ask at Every Interview•8 minutes
Questions You Should Never Ask•5 minutes
Closing the Interview•6 minutes
Negotiating the Best Deal - Part I•6 minutes
Negotiating the Best Deal - Part II•10 minutes
8 readings•Total 80 minutes
10 Most Common Mistakes•10 minutes
Questions to Ask - Cheat Sheet•10 minutes
Questions to Ask Yourself after Every Interview•10 minutes
Global Salary Forecast•10 minutes
Fearless Salary Negotiation•10 minutes
Forms of Compensation•10 minutes
Salary Research Sites•10 minutes
Rules for Negotiating a Job Offer•10 minutes
1 assignment•Total 30 minutes
Questions to Ask of an Interviewer•30 minutes
2 peer reviews•Total 180 minutes
Write an Executive Summary•60 minutes
Compare Negotiation Strategies•120 minutes
1 discussion prompt•Total 10 minutes
Discuss "Global Salary Forecast"•10 minutes
How to Ace a Telephone Interview
Module 5•4 hours to complete
Module details
In this module, you will learn how to perform successfully on telephone interviews. You will learn: how best to prepare for phone interviews, how to communicate a strong, confident personality on the phone, how to maintain your confidence throughout a phone interview, how to manage the business conversation of a phone interview, how to close a phone interview in your favor, how to improve your skill with every phone interview.
What's included
5 videos8 readings2 assignments1 peer review
Show info about module content
5 videos•Total 40 minutes
How To Prepare for a Phone Interview•8 minutes
Your Phone Personality•7 minutes
Tips for Speaking with Confidence•9 minutes
Tips for Managing the Conversation•7 minutes
Tips for Closing the Conversation•9 minutes
8 readings•Total 80 minutes
Phone Interview Cheat Sheet•10 minutes
Strategies for Interview Questions - Tip Sheet•10 minutes
Vocal Warmup•10 minutes
Your Speaking Voice•10 minutes
12 Tips from Business Insider•10 minutes
Strategies for a Successful Phone Interview•10 minutes
Phone Interview Follow-Up•10 minutes
Three Sites for Your Phone Interview Handbook•10 minutes
2 assignments•Total 60 minutes
Concept Review•30 minutes
Concept Review•30 minutes
1 peer review•Total 60 minutes
Your Personalized Phone Interview Handbook•60 minutes
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The University of Maryland, College Park is the state's flagship university and one of the nation's preeminent public research universities. A global leader in research, entrepreneurship and innovation, the university is home to more than 40,700 students, 14,000 faculty and staff, and nearly 400,000 alumni. The university’s faculty includes two Nobel laureates, 10 Pulitzer Prize winners, 69 members of the national academies and scores of Fulbright scholars. Located just outside Washington, D.C., the University of Maryland is committed to social entrepreneurship as the nation’s first “Do Good” campus, and discovers and shares new knowledge every day through research and programs in academics, the arts, and athletics.
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Learner reviews
4.7
148 reviews
5 stars
79.05%
4 stars
15.54%
3 stars
3.37%
2 stars
0.67%
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NG
5·
Reviewed on Oct 7, 2020
Learnt kot of interviewing techniques and its ways.
B
BN
5·
Reviewed on Nov 9, 2020
I strongly recommended for job seekers, job switchers and career coaches in English speaking countries.
C
CC
5·
Reviewed on Jul 5, 2018
It's a very useful prep for interviews. I learned quite a lot from how to research a company to how to deal with a late phone call. This course definitely worth the time.
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What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.