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There are 4 modules in this course
Do you (or do you want to) manage employees? Have you ever wondered how to get better performance out of those you manage? Are you unsure if you are communicating effectively with your employees? If you answered “yes” to any of these questions, then this course – and its associated specialization – is for you!
Leadership and management responsibilities have changed dramatically, particularly in the last decade. In order to be an effective manager in increasingly fast-paced and complex organizational environments, coaching has become essential.
In this course, you will learn what coaching is and learn how to differentiate between it and all of the other myriad roles managers are expected to perform – managing, mentoring, leading, and training. You’ll learn about the importance of strong leadership and learn to describe your current point of view as a leader, and evaluate when to adjust your thinking in order to be more effective in managing and leading in a rapidly evolving workplace.
And finally, you’ll be introduced to the Thought Model, a coaching technique you can use to develop better thinkers and better performers. So if you’re ready to learn all about how to be a more effective and valued manager using coaching techniques, join us as we explore more successful managing through coaching!
This module defines coaching as well as the 4 other roles modern managers are expected to play in their organizations: leader, manager, mentor, and trainer. Many examples are provided to help illustrate each role and common pitfalls associated with the overuse of each role will be covered. The module wraps up with a comparison of all the roles managers have and then asks you to identify and explain why you would go to one role over another in particular situations.
What's included
8 videos3 readings2 assignments
Show info about module content
8 videos•Total 48 minutes
Course Overview•2 minutes
Introduction to Coaching•1 minute
Manager as Coach Defined•9 minutes
Manager as Leader Defined•8 minutes
Manager as Manager Defined•8 minutes
Manager as Mentor Defined•7 minutes
Manager as Trainer Defined•6 minutes
Roles Compared•6 minutes
3 readings•Total 21 minutes
Course Navigation and Safety Statement•1 minute
When to Coach and When to Manage•10 minutes
Manager as a Mentor?•10 minutes
2 assignments•Total 45 minutes
Role Selection•15 minutes
Choosing the Right Managerial Role for the Situation•30 minutes
Why Managers Must Develop Basic Coaching Skills
Module 2•2 hours to complete
Module details
This module covers the many influences on the manager role and how managing and coaching should work together. We'll also discuss why managers are necessary to organizations, and why so many managers don't coach. This module features a great reading on the importance of managers to Google and wraps up with another quiz to check your understanding of the material.
What's included
5 videos2 readings2 assignments
Show info about module content
5 videos•Total 38 minutes
Module 2 Overview•4 minutes
Influences on the Manager Role•12 minutes
Why Do We Need Managers?•8 minutes
Coaching and the Manager Role•5 minutes
Why Managers Don't Coach•9 minutes
2 readings•Total 26 minutes
Case Study: Google•5 minutes
Audio Podcast: Managers and Emotional Responsibility•21 minutes
2 assignments•Total 45 minutes
Basic Coaching Skills•15 minutes
Encouraging Coaching Buy-In Among Highly Skilled Teams•30 minutes
Points of View of Leadership
Module 3•3 hours to complete
Module details
This module is all about exploring how your life experiences influence your management approach. In lesson 3, you'll learn how to differentiate between facts about experiences in your life and the stories you tell yourself about those facts, identify your own point of view in a situation, and analyze how that may influence decisions you make. And in lesson 4, we'll discuss the interrelationship between point of view and belief systems and introduce you to the Thought Model.
Thought Model Part 1: Circumstances, Thoughts, and Feelings•7 minutes
Thought Model Part 2: Actions and Results•9 minutes
Differences Between Your Thoughts and the Facts•6 minutes
3 readings•Total 55 minutes
Leadership Coaching•35 minutes
Ladder of Inference•10 minutes
Video: Coaching Frame of Mind•10 minutes
3 assignments•Total 75 minutes
Thought Model (Practice)•30 minutes
Points of View•15 minutes
Thought Model (Required)•30 minutes
1 discussion prompt•Total 15 minutes
Discussion: Your values and point of view•15 minutes
Course Peer Review Assignment
Module 4•3 hours to complete
Module details
Now that you're familiar with the Thought Model, this final module is devoted to you practicing how to use the Thought Model in the final course peer review. This activity asks you to reflect on everything you've learned in the course and apply the Thought Model to a situation occurring in your life.
What's included
2 videos1 peer review
Show info about module content
2 videos•Total 6 minutes
AI-Assisted Peer Review Introduction•5 minutes
Course Summary•1 minute
1 peer review•Total 180 minutes
Applying the Thought Model•180 minutes
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Instructor
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UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact.
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Learner reviews
4.8
2,291 reviews
5 stars
84.15%
4 stars
12.43%
3 stars
2.26%
2 stars
0.56%
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5·
Reviewed on Jul 13, 2020
I have learned lot much, the course content was very helpful and understandable. because the instructor was explaining things with LOTS of example which was the best part!
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IS
5·
Reviewed on Dec 1, 2025
Very useful course for new managers to understand the multiple roles they play and how to coach their teams and avoid emotional biases and thoughts and rely on facts instead.
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MA
4·
Reviewed on Aug 24, 2022
I like the way, the Instructor provided examples to each concept she presents. The Course has really helped me to understand that Coaching is very important as a Manager and I need to use it.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.