Mobile Security, Printers, & IT Operations

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Mobile Security, Printers, & IT Operations

Instructors: Mike Meyers

Included with

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6 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

5 hours to complete

Flexible schedule

Learn at your own pace

6 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

5 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

How to secure mobile devices using MDM, remote wipe, screen locks, and enterprise security policies for iOS and Android platforms
How to install, configure, and troubleshoot laser, inkjet, thermal, and impact printers in both local and networked environments
How to apply foundational IT security practices and follow operational procedures including documentation, change management, and communication

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There are 6 modules in this course

This course covers the competency areas of mobile device security, printer technologies and troubleshooting, security practices, and operational procedures. Covering approximately 5 hours of expert instruction, learners develop the skills to secure mobile devices, support all major printer types, apply IT security best practices, and follow professional operational procedures.

Learners benefit by rounding out their IT support skill set with the security and operational knowledge required to work effectively in real-world environments. Online labs reinforce mobile security configuration, printer installation and troubleshooting, and documentation practices.. By the end of this course, learners will be able to secure mobile devices, install and troubleshoot printers, apply foundational security practices, and follow professional IT operational procedures.

This chapter covers essential mobile‑device management by explaining email configuration, synchronization, security and MDM controls, signs of mobile attacks, and common troubleshooting steps for resolving performance and usability issues.

What's included

4 videos1 reading1 assignment1 plugin

4 videosTotal 33 minutes

Course Introduction1 minute
Maintaining Mobile Devices14 minutes
Mobile Devices and E-mail9 minutes
Mobile Synchronization8 minutes

1 readingTotal 2 minutes

Maintaining & Securing Mobile Devices — Introduction Slide Handout2 minutes

1 assignmentTotal 10 minutes

Maintaining & Securing Mobile Devices — Introduction Assignment10 minutes

1 pluginTotal 3 minutes

Lock Your Phone! (Challenge)3 minutes

What's included

3 videos1 assignment1 plugin

This chapter explains how modern printing works by covering laser, inkjet, impact, thermal, and 3D printers, along with installation, sharing, wireless setup, and troubleshooting techniques essential for supporting diverse printing technologies.

What's included

12 videos1 reading1 assignment7 plugins

12 videosTotal 88 minutes

Laser Printers12 minutes
Inkjet Printers8 minutes
Impact Printers4 minutes
Thermal Printers3 minutes
Installing a Local Printer16 minutes
Sharing Printers10 minutes
Installing Wireless and Cloud Printers11 minutes
Troubleshooting Printers13 minutes
3D Printing6 minutes
Printing Preferences (Show)2 minutes
Shared Printers (Show)1 minute
Print to a PDF (Show)1 minute

1 readingTotal 2 minutes

Printers and Multifunction Devices Slide Handout2 minutes

1 assignmentTotal 10 minutes

Printers and Multifunction Devices Assignment10 minutes

7 pluginsTotal 27 minutes

Printer Parts (Challenge)3 minutes
Laser Printer Components (Challenge)3 minutes
Printer Languages (Challenge)3 minutes
Printing Preferences (Click-through)5 minutes
Sharing Printers (Click-through)5 minutes
Print to a PDF (Click-through)5 minutes
Troubleshoot Printer Issues (Challenge)3 minutes

This chapter focuses on core security practices by showing how techs reduce vulnerabilities through patching and protective tools, secure physical and device access, and implement strong multifactor authentication methods including biometrics.

What's included

3 videos1 reading1 assignment

This chapter highlights the importance of protecting data through reliable backup strategies and explains how effective ticketing systems help IT professionals prioritize, track, and resolve user issues efficiently.

What's included

2 videos1 reading1 assignment

Final graded assessment

What's included

1 assignment

Instructors

Mike Meyers

Total Seminars

13 Courses43 learners

Dakota Snow

Total Seminars

5 Courses2 learners

Offered by

Total Seminars

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.