About this Course

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Shareable Certificate
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100% online
Start instantly and learn at your own schedule.
Flexible deadlines
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Beginner Level
Approx. 11 hours to complete
English

Skills you will gain

User ResearchAffinity Diagramhuman computer interactionUser Experience (UX)
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 11 hours to complete
English

Offered by

Placeholder

University of Michigan

Syllabus - What you will learn from this course

Week
1

Week 1

3 hours to complete

Lesson 1: Introduction and Qualitative Research Overview

3 hours to complete
3 videos (Total 18 min), 5 readings, 4 quizzes
3 videos
1.2 Overview of Qualitative Research5m
1.3 User Needs Assessment Mini-Project4m
5 readings
Welcome Announcement10m
Course Syllabus10m
Help Us Learn More About You!10m
Mini-Project Assignment Handout10m
Stop! Did you score a 70% on your first peer assessment?10m
3 practice exercises
User Needs Assessment and Qualitative Research20m
Learn to Grade: Decide on a Mini-Project2m
Peer Review 1 Self-Check1m
Week
2

Week 2

2 hours to complete

Lesson 2: Interview Protocols

2 hours to complete
3 videos (Total 20 min), 2 readings, 4 quizzes
3 videos
2.2 Components of an Interview Protocol7m
2.3 Good Practices for Interview Protocols10m
2 readings
Resource: Interview Protocol Template10m
Interview Protocol Assignment Handout10m
3 practice exercises
Interview Protocols20m
Learn to Grade: Write an Interview Protocol2m
Peer Review 2 Self-Check
Week
3

Week 3

3 hours to complete

Lesson 3: Interviews, Observation, and Data Extraction

3 hours to complete
5 videos (Total 40 min), 2 readings, 3 quizzes
5 videos
3.2 Tips for Interviewing9m
3.3 Observing Users6m
Sample Think-Aloud Protocol3m
3.4 Extracting Data from Interview5m
2 readings
A Quick Note on the Upcoming Lecture10m
Interview and Data Extraction Assignment Handout10m
2 practice exercises
Interviewing Tips20m
Peer Review 3 Self-Check1m
Week
4

Week 4

2 hours to complete

Lesson 4: Affinity Walls and Analysis

2 hours to complete
2 videos (Total 15 min), 2 readings, 3 quizzes
2 videos
4.2 Affinity Walls12m
2 readings
Affinity Wall Notes From the Previous Lecture10m
Affinity Wall Assignment Handout10m
2 practice exercises
Affinity Walls20m
Peer Review 4 Self-Check1m

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About the User Experience Research and Design Specialization

User Experience Research and Design

Frequently Asked Questions

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