University of Pennsylvania
运营管理概论(中文版)
University of Pennsylvania

运营管理概论(中文版)

This course is part of 商务基础 (中文版) Specialization

Taught in Chinese (Simplified)

Christian Terwiesch

Instructor: Christian Terwiesch

3,928 already enrolled

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

4.7

(44 reviews)

12 hours (approximately)
Flexible schedule
Learn at your own pace

Details to know

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Assessments

6 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.7

(44 reviews)

12 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the 商务基础 (中文版) Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
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There are 4 modules in this course

为了让您能对课程和老师有一些基本了解,我们特别制作了这个短小的概述模块!

What's included

3 videos1 reading

您将在本模块中学习如何找到过程分析的关键因素:流速(flow rate)和流程时间(flow time);如何找到瓶颈;如何优化劳力和库存;如何处理有多个流动单元的复杂情况。本模块教学结束后,您将能将运营分解为了流程,然后改进流程使利润和效率最大化。

What's included

8 videos2 readings2 quizzes

您将在本模块中学习生产力的主要构成。首先,课程将介绍生产力的学术定义,然后介绍常见阻碍生产力的因素、生产力的测量方法、效益指标、改进生产力技巧和经济价值。本模块教学结束后,您将掌握如何识别、描述和测量输入和输出之间的关系,您还将能够设计策略,减少输入和提高输出,从而提高生产率。

What's included

9 videos1 reading2 quizzes

质量并不是运营管理唯一的重点,但是质量对于企业长期发展和成功至关重要。本模块将介绍运营中与质量的几个主要方面,导致缺陷的常见原因、发现质量问题以及保障可靠性和标准的常用实践方法。本模块教学结束后,您将了解缺陷可能发生的原因,并且能针对质量和稳定性提出合理的方法。

What's included

25 videos1 reading2 quizzes

Instructor

Christian Terwiesch
University of Pennsylvania
8 Courses158,771 learners

Offered by

Recommended if you're interested in Business Strategy

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