Google
Google IT Support Professional Certificate
Google

Google IT Support Professional Certificate

The launchpad to a career in IT. This program is designed to take beginner learners to job readiness in about three-to-six months.

Taught in English

Some content may not be translated

Google Career Certificates
Nick Eskelinen
Phelan Vendeville

Instructors: Google Career Certificates

Top Instructor

Sponsored by Borough of Manhattan Community College

80,102 already enrolled

Professional Certificate - 5 course series

Earn a career credential that demonstrates your expertise

4.8

(173,656 reviews)

Beginner level
No prior experience required
5 months at 10 hours a week
Flexible schedule
Learn at your own pace

Professional Certificate - 5 course series

Earn a career credential that demonstrates your expertise

4.8

(173,656 reviews)

Beginner level
No prior experience required
5 months at 10 hours a week
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Prepare for a career in IT Support

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google
  • Qualify for in-demand job titles: IT Specialist, Tech Support Specialist, IT Support Specialist
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$56,000+
median U.S. salary for IT Support
¹
503,000+
U.S. job openings in IT Support
¹
75%
of certificate graduates report career improvement
²

Get exclusive access to career resources upon completion

  • Resume review

    Improve your resume and LinkedIn with personalized feedback

  • Interview prep

    Practice your skills with interactive tools and mock interviews

  • Career support

    Plan your career move with Coursera’s job search guide

Connect with 150+ U.S. hiring organizations in Google’s Employer Consortium

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¹Lightcast™ US Job Postings (median U.S. salary with 0-5 years experience), Jan. 1, 2022 - Dec. 31, 2022). ²Positive career outcome (e.g., new job, promotion, or raise) within six months of completion. Based on program graduate survey, United States 2022.

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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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Professional Certificate - 5 course series

Technical Support Fundamentals

Course 126 hours4.8 (150,199 ratings)

What you'll learn

Skills you'll gain

Category: Communication
Category: Computer Architecture

The Bits and Bytes of Computer Networking

Course 225 hours4.7 (47,968 ratings)

What you'll learn

Skills you'll gain

Category: Computer Networking
Category: Network Architecture
Category: Network Model
Category: Critical Thinking
Category: Problem Solving
Category: Computer Architecture
Category: Human Computer Interaction
Category: Network Security
Category: Cloud Computing

Operating Systems and You: Becoming a Power User

Course 334 hours4.7 (27,386 ratings)

What you'll learn

System Administration and IT Infrastructure Services

Course 428 hours4.7 (24,584 ratings)

What you'll learn

IT Security: Defense against the digital dark arts

Course 533 hours4.8 (22,178 ratings)

What you'll learn

Instructors

Nick Eskelinen
Google
1 Course15,558 learners
Phelan Vendeville
Google
1 Course15,558 learners

Offered by

Google

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