This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.

Business Process Modelling

Business Process Modelling


Instructors: Igor Arkhipov
Access provided by L4G Solutions Private Limited
12,352 already enrolled
122 reviews
Recommended experience
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Process Improvement
- Diagram Design
- Business Analysis
- Stakeholder Engagement
- System Design and Implementation
- Business Workflow Analysis
- Process Management
- Process Modeling
- Stakeholder Communications
- Business Systems Analysis
- Business Process Management
- Service Design
- Business Management
- Workflow Management
- Dataflow
- Data Flow Diagrams (DFDs)
- Project Scoping
Details to know

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There is 1 module in this course
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Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
Reviewed on Dec 20, 2024
the course was very easy to understand, Igor is such a great teacher. Thank you!
Reviewed on Oct 13, 2025
One of the most straight and to-the-point courses I've done on Coursera. Easy to follow, understand, and utilize.
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