Materi ini adalah rangkaian pertama dari keseluruhan program pelatihan yang akan membantu Anda untuk berperan sebagai IT Support Specialist tingkat pemula. Dalam kursus ini, Anda akan diperkenalkan ke dunia Teknologi Informasi, atau IT. Anda akan mempelajari berbagai aspek Teknologi Informasi, seperti perangkat keras komputer, Internet, perangkat lunak komputer, pemecahan masalah, dan layanan pelanggan. Pelatihan ini mencakup berbagai topik dalam dunia IT yang dirancang untuk memberi Anda gambaran tentang pelajaran apa yang akan diperoleh melalui program sertifikasi ini.
Dasar-Dasar Dukungan Teknis
Dasar-Dasar Dukungan Teknis
This course is part of IT Support Google Professional Certificate
Instructors: Onlea support
Top Instructor
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34,275 already enrolled
Gain insight into a topic and learn the fundamentals.
4,173 reviews
Beginner level
No prior experience required
Flexible schedule
3 weeks at 10 hours a week
Learn at your own pace
100%
Most learners liked this course
Skills you'll gain
- Computer Hardware
- Information Technology
- End User Training and Support
- Technical Support and Services
- Technical Support
- Hardware Troubleshooting
- General Networking
- Package and Software Management
- Operating System Administration
- Desktop Support
- Computer Architecture
- Computer Networking
- Problem Management
- Help Desk Support
- Software Installation
- Hardware Architecture
Tools you'll learn
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in Indonesian
See how employees at top companies are mastering in-demand skills
Build your Support and Operations expertise
This course is part of the IT Support Google Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Google
There are 6 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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Showing 3 of 4173
AM
Reviewed on Jul 9, 2022
ilmu mudah dimengerti, intruktur menjelaskan dengan sangat detail dan mendasar, media pembelajaran menggunakan video lebih bagus karna bisa rewind jika lupa dan tidak membosankan
BP
Reviewed on Jun 24, 2024
Materi dan modul yang disampaikan semakin menambah wawasan pengetahuan saya tentang dasar-dasar dukungan teknis dibidang IT salah satu materi yg saya suka ketika memperlajari Biner. Terimakasih
AN
Reviewed on Jun 12, 2022
Kursus ini dapat membantu saya lebih mengenal lebih dalam lagi tentang dunia IT. Materi yang disajikan sangat bagus dan inovatif serta dapat memotivasi diri saya untuk lebih menfokuskan ke dunia IT
