This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.
Business Process Modelling
Business Process Modelling
Instructors: Igor Arkhipov
Access provided by Gilgit-Baltistan Rural Support Programme
10,352 already enrolled
Gain insight into a topic and learn the fundamentals.
4.7
(106 reviews)
Beginner level
Recommended experience
8 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
Details to know
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Taught in English
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There is 1 module in this course
Learn how to capture business processes through the use of specialist diagrams. Convert the insights about business operations collected from stakeholder interviews and document analysis into concise and unambiguous models. Understand the benefits and limitations of different notations to select the one that will work best in your situation.
What's included
31 videos4 readings4 assignments
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Learner reviews
4.7
106 reviews
- 5 stars
76.41%
- 4 stars
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- 3 stars
5.66%
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Showing 3 of 106
AM
5
Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
SG
5
Reviewed on Oct 13, 2025
One of the most straight and to-the-point courses I've done on Coursera. Easy to follow, understand, and utilize.
SG
5
Reviewed on Jan 7, 2024
Igor gives great advice and makes it so easy to understand.
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