Zoho Corporation

Roles and Responsibilities of a Sales Representative

Zoho Corporation

Roles and Responsibilities of a Sales Representative

This course is part of Zoho Sales Representative Professional Certificate

Zoho CRM

Instructor: Zoho CRM

Access provided by EDGE Group

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Structure of a sales department in an organization.

  • List the roles and responsibilities of a sales rep.

  • Qualifying new business and retaining existing business.

  • Visualize a day in the life of a sales rep.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

18 assignments

Taught in English

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Build your Business Essentials expertise

This course is part of the Zoho Sales Representative Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Zoho Corporation

There are 4 modules in this course

This module will introduce the learner to the Sales Rep Professional Certificate Program, take them through the program objectives and course categories. By the end of this module, the learner will gain an understanding of the common structure of a sales department in an organization. This knowledge will help them get a good perspective on what their own responsibilities might be and how to collaborate with various other stakeholders to fulfill the organization's objectives in the big picture.

What's included

13 videos7 readings3 assignments

In this module, the learner will undertand the primary role of a sales rep in qualifying new businesses and the steps they navigate in doing so.

What's included

20 videos4 readings6 assignments

In this module, the learner will be able to understand the importance of retaining existing business via key account management and the generic process involved in doing so.

What's included

13 videos4 readings5 assignments

This module will give an entry level sales professional some great practical tips and best practices on how to navigate their roles and responsibilities in the real sales world.

What's included

9 videos12 readings4 assignments

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Zoho CRM
Zoho Corporation
5 Courses3,756 learners

Offered by

Zoho Corporation

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