This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.

Business Process Modelling

Business Process Modelling


Instructors: Igor Arkhipov
Access provided by Micron Technology
11,632 already enrolled
118 reviews
Recommended experience
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- System Design and Implementation
- Business Process Management
- Process Improvement
- Project Scoping
- Process Management
- Service Design
- Business Systems Analysis
- Data Flow Diagrams (DFDs)
- Stakeholder Engagement
- Workflow Management
- Business Management
- Stakeholder Communications
- Business Analysis
- Business Workflow Analysis
- Diagram Design
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There is 1 module in this course
Learn how to capture business processes through the use of specialist diagrams. Convert the insights about business operations collected from stakeholder interviews and document analysis into concise and unambiguous models. Understand the benefits and limitations of different notations to select the one that will work best in your situation.
What's included
31 videos4 readings4 assignments
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Showing 3 of 118
Reviewed on Jan 9, 2025
This course has opened new doors for me. It is basically something I have wanted to start learning for so long, and I did not know where to begin.
Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
Reviewed on Jan 28, 2026
IT was a very knowledgeable course with detailed overview of Business Process Modelling.
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