This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.
Business Process Modelling
Gain insight into a topic and learn the fundamentals.
120 reviews
Beginner level
Recommended experience
9 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- System Design and Implementation
- Data Flow Diagrams (DFDs)
- Business Process Management
- Diagram Design
- Workflow Management
- Business Analysis
- Business Systems Analysis
- Business Management
- Business Workflow Analysis
- Project Scoping
- Stakeholder Engagement
- Service Design
- Process Management
- Process Improvement
- Stakeholder Communications
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in English
See how employees at top companies are mastering in-demand skills
There is 1 module in this course
Offered by
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
- 5 stars
77.50%
- 4 stars
15.83%
- 3 stars
5.83%
- 2 stars
0.83%
- 1 star
0%
Showing 3 of 120
SG
Reviewed on Oct 13, 2025
One of the most straight and to-the-point courses I've done on Coursera. Easy to follow, understand, and utilize.
AM
Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
TU
Reviewed on Nov 6, 2025
Excellent course to understand the concepts of and types of business process modelling
Explore more from Business
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.