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  • Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Price Negotiation, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Cultural Responsiveness, Interpersonal Communications, Diplomacy, Relationship Building, Labor Relations, Strategic Partnership, Case Studies, Communication, Planning

  • Skills you'll gain: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication Strategies, Relationship Management, Communication, Empathy, Collaboration, Emotional Intelligence, Active Listening, Self-Awareness

  • Skills you'll gain: Negotiation, Active Listening, Rapport Building, Interpersonal Communications, Goal Setting, Trustworthiness, Communication, Influencing, Expectation Management, Emotional Intelligence

  • University of Michigan

    Skills you'll gain: Responsible AI, AI literacy, Delegation Skills, Legal Technology, Critical Thinking, Time Management, Data Ethics, AI Enablement, Critical Thinking and Problem Solving, AI powered creativity, Artificial Intelligence, Legal Risk, Advocacy, AI Integrations, Decision Intelligence, Leadership Development, Leadership, Creativity, Generative AI, Communication

  • Skills you'll gain: Conflict Management, De-escalation Techniques, Emotional Intelligence, Empathy & Emotional Intelligence, Teamwork, Communication Strategies, Interpersonal Communications, Leadership, Empathy, Team Leadership, Communication, Leadership Development, Organizational Leadership, Constructive Feedback, Organizational Skills

  • Skills you'll gain: Mediation, Conflict Management, Emotional Intelligence, Collaboration, Team Collaboration, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Communication Strategies, Employee Engagement, Employee Retention

What brings you to Coursera today?

  • Skills you'll gain: Discussion Facilitation, Conflict Management, Mediation, Diversity Awareness, Responsible AI, Incident Management, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Behavior Management, Ethical Standards And Conduct, AI literacy, Crisis Intervention, Community Development, AI Integrations, Policy Development, Automation

  • Skills you'll gain: Arbitration, Diplomacy, Court Systems, Litigation and Civil Justice, International Relations, Conflict Management, Legal Hearings, Case Law, Case Studies

  • University of California, Santa Barbara

    Skills you'll gain: Commercial Laws, Contract Review, Vendor Contracts, Contract Compliance, Legal Risk, Law, Regulation, and Compliance

  • Skills you'll gain: Arbitration, Court Systems, Mediation, Political Sciences, Legal Proceedings, Case Law, Adjudication, Litigation and Civil Justice, International Relations, Social Justice, Case Studies

  • Skills you'll gain: Conflict Management, Employee Coaching, Constructive Feedback, Team Performance Management, Team Leadership, Coaching, Trustworthiness, Relationship Building, Communication

  • Skills you'll gain: Sales Presentation, Regional Sales, Selling Techniques, Presentations, Sales Process, Influencing, Persuasive Communication, Intercultural Competence, Storytelling, Language Interpretation, Translation, and Studies, Behavioral Economics, Sales Pipelines, Collaborative Software, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration, Customer Engagement, AI literacy