All Results

  • Skills you'll gain: Compliance Training, Food Safety and Sanitation, Law, Regulation, and Compliance, Food Services, Food and Beverage, Legal Risk, Cleanliness, Hospitality and Food Services, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Regulatory Compliance, Employee Training, Occupational Safety And Health, Health And Safety Standards, Sanitation, Risk Analysis, Risk Management

  • University of California, Santa Barbara

    Skills you'll gain: Human Resources, Human Resource Policies, Labor Compliance, Human Resource Management, Legal Risk, Law, Regulation, and Compliance, Compliance Management, Payroll Administration, Compensation Management, Labor Law, Job Analysis, Operational Risk, Payroll, Risk Mitigation, Compliance Auditing, Corrective and Preventive Action (CAPA)

  • Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

  • Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management

  • Dubai College of Tourism

    Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Hotels and Accommodations, Revenue Management, Greeting Customers, Hospitality Services, Office Procedures, Hospitality, Hotel And Restaurant Management, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Office Administration, Interpersonal Communications, Communication Strategies, Property Management Systems, Operational Efficiency

  • Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication

What brings you to Coursera today?

  • Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

  • Skills you'll gain: User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Cross Platform Development, Experience Design, User Centered Design, UI/UX Research, Responsive Web Design, Human Centered Design, Web Design, Web Presence, Usability, Design Research, Design Thinking, Design Strategies, Usability Testing, Prototyping, Generative AI, Ideation

  • Skills you'll gain: Workday (Software), Human Resources Software, Human Capital, HR Tech, Benefits Enrollment Processes, Human Resources Information System (HRIS), People Analytics, Learning Management Systems, Human Resource Management, Workflow Management, Staff Management, Business Reporting, Management Reporting, Ad Hoc Reporting, Training Programs, Business Process, Workforce Planning, Compensation Analysis, Data Entry

  • Automatic Data Processing, Inc. (ADP)

    Skills you'll gain: Benefits Administration, Compensation Analysis, Compensation Management, Compensation Strategy, Job Evaluation, Data Collection, Compensation and Benefits, Data Visualization, Job Analysis, Data Presentation, Data-Driven Decision-Making, Spreadsheet Software, Data Visualization Software, Human Resource Strategy, Project Management, Communication Planning, Administration, Data Analysis, Microsoft Excel, Program Management

  • Skills you'll gain: Resilience, Mental Health, Positivity, Personal Development, Stress Management, Psychosocial Assessments, Mental Health Diseases and Disorders, Behavioral Health, Psychology

  • Skills you'll gain: Workplace inclusivity, Security Awareness, Diversity Training, Diversity and Inclusion, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Professionalism, Courage, Information Systems Security, Diversity Programs, Business Ethics, Ethical Standards And Conduct, Cultural Diversity, Workplace Bullying Intervention, Compliance Management, Compliance Training, Professional Development, Cultural Sensitivity, Culture Transformation, Employee Training