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  • Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting

  • Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

  • University of Colorado Boulder

    Skills you'll gain: Financial Statement Analysis, Financial Statements, Capital Budgeting, Cost Estimation, Environmental Social And Corporate Governance (ESG), Financial Analysis, Portfolio Risk, Sustainability Reporting, Risk Mitigation, Risk Analysis, Project Risk Management, Risk Management, Budgeting, Cost Management, Income Statement, Risk Modeling, Financial Modeling, Estimation, Portfolio Management, Project Finance

  • Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment

  • Skills you'll gain: Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Predictive Analytics, Predictive Modeling, Advanced Analytics, Statistical Analysis, Business Analytics, Data-Driven Decision-Making, Strategic Decision-Making, Model Evaluation

  • Skills you'll gain: Grant Applications, Grant Writing, Business Planning, Financial Planning, Entrepreneurial Finance, Growth Strategies, Financial Management, Business Strategy, Proposal Development, Financial Analysis, Mergers & Acquisitions, Financial Acumen, Loans, Fundraising, Stakeholder Communications

What brings you to Coursera today?

  • University of California, Irvine

    Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Persona Development, Digital Marketing, Marketing Analytics, Paid media, Search Engine Optimization, Online Advertising, Key Performance Indicators (KPIs), Marketing Strategies, Digital Brand Strategy, Digital Media Strategy, Target Audience, Marketing Planning, Data-Driven Marketing, Keyword Research, Social Media Strategy, Marketing Effectiveness, Social Media

  • Advancing Women in Tech

    Skills you'll gain: Software Architecture, Engineering Management, Goal Setting, Systems Architecture, Systems Design, Technical Management, Software Design, Smart Goals, API Design, System Design and Implementation, Technical Product Management, Cross-Functional Collaboration, Cross-Functional Team Leadership, Management Training And Development, Recruitment, Program Management, Team Performance Management, Software Engineering, Microservices, Employee Retention

  • Skills you'll gain: ServiceNow, IT Service Management, Incident Management, Release Management, Problem Management, Information Technology Infrastructure Library, Service Management, Information Technology, IT Management, Problem Solving, IT Automation, Change Management, Information Technology Operations, Automation, Workflow Management, Software Installation

  • Skills you'll gain: Financial Modeling, Private Equity, Business Valuation, Investment Management, Risk Analysis, Equities, Risk Modeling, Financial Analysis, Return On Investment, Portfolio Management, Performance Measurement, Risk Mitigation, Portfolio Risk, Investments, Performance Analysis, Performance Metric, Analysis, Business Metrics, Analytical Skills, Environment

  • Skills you'll gain: Capital Budgeting, Risk Mitigation, Risk Analysis, Project Risk Management, Risk Management, Project Finance, Financial Analysis, Cash Flows, Business Valuation, Cost Benefit Analysis, Financial Modeling, Return On Investment, Depreciation, Financial Statements, Business Metrics, Spreadsheet Software, Microsoft Excel

  • Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening