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CVS Health
Call Center Customer Service
Status: Free Trial
Category: Credit offered
CVS Health
CVS Health Call Center Customer Service
Status: Free Trial
Category: Credit offered
CVS Health
Preparing for Your Call Center Customer Service Role
Status: Free Trial
Category: Credit offered
Knowledge Accelerators
Customer Service Fundamentals
Category: Preview
Category: Credit offered
NVIDIA
AI Infrastructure and Operations Fundamentals
Category: Credit offered
Coursera
GenAI for Call Centers: AI-Driven Customer Success
Beginner · Course · 1 - 4 Weeks
Category: Preview
Category: Credit offered

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Coursera
Simulation of Call Centre Operations Using R Simmer
Beginner · Guided Project · Less Than 2 Hours
Category: Credit offered
Amazon Web Services
Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP)
Category: Free
Category: Credit offered
Amazon Web Services
Amazon Connect: Creating & Managing Amazon Connect Instances
Category: Free
Category: Credit offered
Simplilearn
Generative AI in Customer Service Operations Training
Beginner · Course · 1 - 4 Weeks
Category: Preview
Category: Credit offered
Coursera
Front Desk to Discharge: Clinical Operations Mastery
Beginner · Specialization · 3 - 6 Months
Category: New
Status: Free Trial
Category: Credit offered
Cisco Learning and Certifications
Cloud and Hybrid Applications and Media Resources
Beginner · Course · 1 - 4 Weeks
Category: New
Status: Free Trial
Category: Credit offered