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Status: Free Trial
CVS Health
Call Center Customer Service
4.6
Rating, 4.6 out of 5 stars
97 reviews
Beginner · Course · 1 - 3 Months
Status: Free Trial
CVS Health
CVS Health Call Center Customer Service
4.6
Rating, 4.6 out of 5 stars
548 reviews
Beginner · Professional Certificate · 3 - 6 Months
Status: Free Trial
CVS Health
Preparing for Your Call Center Customer Service Role
4.8
Rating, 4.8 out of 5 stars
65 reviews
Beginner · Course · 1 - 4 Weeks
Status: Preview
Knowledge Accelerators
Customer Service Fundamentals
4.8
Rating, 4.8 out of 5 stars
1.9K reviews
Beginner · Course · 1 - 3 Months
NVIDIA
AI Infrastructure and Operations Fundamentals
4.6
Rating, 4.6 out of 5 stars
486 reviews
Beginner · Course · 1 - 4 Weeks
Status: Preview
Coursera
GenAI for Call Centers: AI-Driven Customer Success
Beginner · Course · 1 - 4 Weeks

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Simulation of Call Centre Operations Using R Simmer
Beginner · Guided Project · Less Than 2 Hours
Status: Free
Amazon Web Services
Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP)
4.8
Rating, 4.8 out of 5 stars
16 reviews
Mixed · Course · 1 - 4 Weeks
Status: Free
Amazon Web Services
Amazon Connect: Creating & Managing Amazon Connect Instances
4.6
Rating, 4.6 out of 5 stars
7 reviews
Mixed · Course · 1 - 4 Weeks
Status: Preview
Simplilearn
Generative AI in Customer Service Operations Training
Beginner · Course · 1 - 4 Weeks
Status: New
Status: Free Trial
Cisco Learning and Certifications
Cloud and Hybrid Applications and Media Resources
Beginner · Course · 1 - 4 Weeks
Status: Free Trial
Johns Hopkins University
Operations and Patient Safety for Healthcare IT Staff
4.8
Rating, 4.8 out of 5 stars
205 reviews
Mixed · Course · 1 - 4 Weeks