This Specialization is intended for business professionals and small business owners seeking to build practical fluency with the tools that run day-to-day operations. Through four courses, you'll cover setting up and reading Google Analytics reports, working efficiently across Microsoft 365 apps like Outlook, OneDrive, Word, Excel, and PowerPoint, organizing projects and tasks in Trello, and managing core bookkeeping tasks in QuickBooks Online. By the end, you'll be equipped to track website performance, collaborate more efficiently, stay organized, and manage the financial health of a small business with confidence.
Applied Learning Project
Learners apply their skills through AI-guided role plays and dialogues set in realistic workplace scenarios — deciding who should have account access and at what permission level in Google Analytics, reasoning through when and how to manage OneDrive files for offline work, and assigning clear task ownership on a Trello board when a team lacks structure. Each activity pushes learners to justify their choices and respond to the practical questions a colleague would actually ask, building the judgment needed to apply these tools confidently in a real business setting.
