Google Workspace Administration Specialization

Introduction to Google Workspace is the first course in the Google Workspace Administration series of courses.

This series will serve as the starting place for any new Google Workspace admin as they begin their journey of managing and establishing Google Workspace best practices for their organization. These courses together will leave you feeling confident to utilize the basic functions of the admin console to manage users, control access to services, configure security settings, and much more. Through a series of readings and step-by-step hands-on exercises, and knowledge checks, learners can expect to leave this training with all of the skills they need to get started as Google Workspace administrators. In this course you will sign up for a Google Workspace account and configure your DNS records for Google Workspace. You will learn how to provision and manage your users, and will create groups and calendar resources for your organization. You will be introduced to your Cloud Directory and will learn how to split your organization into organizational units to simplify user and service management. Finally you will learn how to delegate admin privileges to other users in your organization. By the end of this course participants will be able to: - Setup a Google Workspace account and access and navigate the admin console. - Describe the key properties of the Google Workspace directory. - Provision users, groups and calendar resources in Google Workspace. - Undertake common user management tasks. - Explain how an organizational structure can be used in Google Workspace to simplify user and service management. - Describe the types of admin roles available in Google Workspace. - Use the Google Workspace Help Center as an aid to managing Google Workspace. IMPORTANT - To get the most out of this training course, learners should be prepared to: - Purchase a new domain through a registrar such as enom. Note: If you already have a domain that you would like to use for the trial you can do this but this course does not provide detailed steps on how to associate an existing domain with a Google Workspace trial account. For detailed instructions on how to do that, please refer to this Help Center article: https://support.google.com/a/topic/9196 - Provide credit card details as part of the Google Workspace account setup. You will be using a trial Google Workspace account during this course. As part of the sign up flow you will be required to provide credit card details. No charges for Google Workspace are made to your credit card until the trial period has ended. You must ensure that you CANCEL YOUR SUBSCRIPTION before the trial period ends to avoid and charges. This is very IMPORTANT so don't forget! - Install and be ready to use the latest version of Chrome web browser available at https://www.google.com/chrome/

Managing Google Workspace is the second course in the Google Workspace Administration series.

This course focuses on the Google Workspace core services such as Gmail, Calendar, and Drive & Docs. You will become familiar with the various service settings, and learn how to enable them for all or just a subset of your users. You will gain an understanding of Google Vault, Google’s ediscovery service. You will understand the various admin console reports that are available and be able to search and filter the information in these reports. Finally you will see how multiple domains can be used with Google Workspace and learn how to add a new domain to your account. By the end of this course participants will be able to: - Enable and disable Google Workspace services for different parts of the organization. - Configure common settings for Google Workspace core services such as Gmail, Calendar, and Drive and Docs. - Understand the mobile device management options available in Google Workspace. - Describe Google Vault and learn how to use it to retain, search and export your organization's data. - Navigate and interpret Google Workspace admin reports and setup administrator alerts. - Explain the basics of multi domain management within Google Workspace. Prerequisites You should have completed the Introduction to Google Workspace course.

Google Workspace Security is the third course in the Google Workspace Administration series.

In this course you will focus on the various aspects of Google Workspace Security including user password policies and how to enable and enforce two step verification (2SV) for your users. You will learn about application security and understand how to whitelist and block API access to your account. You will see how Google Workspace can easily be integrated with a number of predefined 3rd party applications. You will also become familiar with the SSO options in Google Workspace. Finally you will understand how to spot potential security risks within your organization and learn how to address them using the tools available in the admin console. By the end of this course participants will be able to: - Configure Google's default user protection settings such as password policies and recovery options. - Understand best practices for implementing and enforcing 2-step verification in your organization. - Understand the SSO options available and be able to identify the differences between using Google as an Identity Provider versus a 3rd party provider. - Be able to integrate cloud based enterprise SAML applications into your Google Workspace account using Google as the Identity Provider. - Understand how to integrate your own LDAP compliant applications into Google Workspace using the Secure LDAP service. - Restrict access to a Google service to trusted applications only to prevent malicious attacks on that service. - Manage the Google Workspace Marketplace for your organization to ensure only trusted applications can be installed on your devices. - Use the security and alert centers to identify, triage, and take action on security and privacy issues in your organization. Prerequisites You should have completed the Introduction to Google Workspace and Managing Google Workspace courses.

Google Workspace Mail Management is the fourth course in the Google Workspace Administration series.

In this course you will learn how to protect your organization against spam, spoofing, phishing and malware attacks. You will configure email compliance and learn how to implement data loss prevention (DLP) for your organization. You will gain an understanding of the mail routing options available and learn how to whitelist and block senders. You will also become familiar with other mail options such as inbound and outbound gateways, 3rd party email archiving, and journaling to Vault. By the end of this course participants will be able to: - Gain a basic understanding of the Domain Name System (DNS) used on the internet and be able to identify the record types used by Google Workspace. - Be able to implement common email security measures in your DNS records such as SPF, DKIM and DMARC and be able to explain the purpose of each measure. - Learn how to protect your users from inbound phishing and harmful software (malware). - Learn how to control which end user access features are available to your users. - Learn how to configure email whitelists, blacklists and approved sender lists to better manage mail delivery and protect against spam, phishing and malware. - Gain an understanding of the various compliance features provided in Google Workspace. - Gain a basic understanding of the mail routing options available to you as the Google Workspace administrator. Prerequisites You should have completed the Introduction to Google Workspace, Managing Google Workspace, and Google Workspace Security courses.