7 IT Career Paths and How to Get Started in 2024

It might be easy to assume that working in information technology (IT) means working in a tech office in a big city. But that’s not the whole truth. IT skills are needed in places like hospitals, local governments, banks, and universities in smaller cities across the country. According to the US Bureau of Labor Statistics, about 377,500 job openings are projected each year on average in IT [1].

That said, the world of IT offers a variety of career paths in diverse industries. An IT professional can specialize in cybersecurity to keep computers safe, cloud computing to make information easier to access, or in help desk roles to assist in the everyday functions of an organization.

IT career paths

Understanding what paths are available to you can help you navigate your first steps as you begin your career in IT.

Not sure where to start? Many IT professionals begin in generalist roles that cover a range of issues, like help desk technician or IT associate. You may get an entry-level IT certification to help you land one of these roles, though it's often not required. Once you’ve gained some experience and have a better grasp of what you like doing, you might think about focusing your career on a more specific area. You can explore entry-level IT jobs to see what other routes you can take if you’re just starting out.

Job outlook information is sourced from the US Bureau of Labor Statistics (BLS) and applies to the period 2022 to 2032, unless stated otherwise.

*Average annual base salary is sourced from Glassdoor as of March 2024

1. Computer support

Many in the beginning phases of their IT career work in computer support roles that support many different aspects of computer operations. From there, it’s possible to specialize in a narrower field like cybersecurity or networks, or continue in computer support to become a senior or manager.

Salary: $59,660

Projected job growth: 5% [2]

Early career jobs: IT support technician, desktop support technician, help desk technician, IT associate

Mid-career or senior jobs: Senior help desk support technician, service desk supervisor, support desk manager

Getting started: If you’re just starting out, getting an entry-level IT certification can bring you the skills you need.

Read more: What Is an IT Technician? How to Become One

If you're new to the field, earning a Professional Certificate can be a great way to fill the gaps in your experience and build expertise. You can learn from the experts at Google while also making progress toward a degree with the Google IT Support Professional Certificate:

2. Cybersecurity

Working in cybersecurity means protecting computer systems, devices, and sensitive information from malware, unauthorized access, damage, and data breaches. Cybersecurity is one of two fields in IT expected to see the most demand, according to Global Knowledge, an IT professional development company (the other being cloud computing).

Salary: $112,000

Projected job growth: 32% [3]

Early career jobs: Information security analyst, cybersecurity analyst, cybersecurity engineer

Mid-career or senior jobs: Senior cyber engineer, information security manager, ethical hacker

Getting started: Getting a grasp of basic cybersecurity principles can help launch a career in this space. Consider building experience by earning an entry-level certification, like the CompTIA Security+ or Certified Information Systems Auditor (CISA) certifications.

Read more: 10 Popular Cybersecurity Certifications

3. Networks and systems

Network IT professionals work with network-related tasks or hardware, and systems professionals work among servers and computer systems. They may have overlapping roles, particularly at smaller companies where you’re more likely to have to wear many hats. You might start as an analyst or administrator, and then work your way up to being a network or systems engineer or architect.

Salary: $90,520

Projected job growth: 2%

Early career jobs: Network administrator, systems administrator, network implementation technician, systems analyst

Mid-career or senior jobs: Network engineer, systems engineer, network security engineer, cloud network engineer, senior systems administrator, computer network architects

Getting started: Several certification options exist for networks and systems, like the CompTIA Server+ or the Cisco Certified Network Associate (CCNA). Otherwise, you can start as a generalist on the IT help desk and work your way into one of these specialities.

Read more: 6 Network Certifications for Your IT Career

4. Software development

Software developers, or software engineers, create computer programs that are used to accomplish any number of tasks—your internet browser, music streaming service, and online video conference app are all examples of software. Software development can open paths into a variety of different industries, including finance, video game development, and tech.

Salary: $142,200

Projected job growth: 25% [5]

Jobs: Software engineer, software developer, senior software engineer

Getting started: Learning the coding languages used in software development will be key to landing a job in the field. Try starting with commonly requested ones like Python, Java, or Ruby.

Learn Python in just two months while earning a certificate from the University of Michigan by enrolling in Python for Everybody, a beginner-friendly, flexible online program.

5. Web development

Working in web development means you’ll be responsible for creating and maintaining websites and phone applications. Web developers can be front-end or back-end developers—that is, the front-facing interfaces or behind-the-scenes mechanics of a website, respectively—or both. 

Salary: $80,730

Projected job growth: 16% [6]

Jobs: Web developer, web designer, front-end developer, back-end developer, full stack developer, front-end engineer, back-end engineer, full-stack engineer

Getting started: Whether you’re self-taught or have a degree in computer programming, web development jobs often prioritize relevant experience over credentials. Taking a course in a web programming language—like Python, JavaScript, CSS, or HTML—can get you oriented with the basics. From there, you can try building your own website or application before applying to entry-level jobs.

6. Data

With the ubiquity of internet-connected devices, companies have access to unprecedented amounts of data on their customers, services, and other business factors. And though data isn’t a traditional IT specialization, the increase in demand for data skills makes it a solid career option for those looking for IT-related work. Working with data can entail keeping up hardware and security as a data technician, or sifting through data to find patterns and insights as a data analyst or scientist.

Salary: $112,120

Projected job growth: 8% [7]

Early career jobs: Data center technician, database administrator, data analyst

Mid-career or senior jobs: Data scientist, data engineer, data architect

Getting started: If you’re interested in becoming a data technician, some background knowledge of IT support might help. If the idea of working directly with data is more enticing to you, consider getting a certification in data analytics—like the IBM Data Analyst Professional Certificate or the Google Data Analytics Professional Certificate.

Read more: 7 In-Demand Data Analyst Skills to Get Hired

7. Cloud computing

A career in cloud technology generally includes some programming on cloud software platforms like Azure, AWS, or Google Cloud. 

Salary: $114,917 [8]

Projected job growth: 8% [7]

Early career jobs: Cloud engineer, cloud computing programmer

Mid-career or senior jobs: Cloud architect, cloud consultant

Getting started: If you want to break into cloud computing, you’ll likely want to have cloud-specific knowledge. You can earn cloud certifications or find coursework to complete.

Read more: 5 Cloud Certifications for Your IT Career

Prepare for a career in IT

Not ready to take classes or jump into a project yet? Consider subscribing to our weekly newsletter, Career Chat. It's a low-commitment way to stay current with industry trends and skills you can use to guide your career path.

IT professionals use their knowledge of computer systems and networks to ensure that organizations and their employees can work as efficiently as possible. Explore, build, and hone the skills you'll need as an IT professional through these top-rated courses on Coursera.

For an introductory course, start with Google's Technical Support Fundamentals. In just 21 hours, you'll learn about the different facets of IT, including hardware, operating systems, networking, software, and troubleshooting. Best of all, if you enjoy the course, you'll already be on your way to earning a Professional Certificate in the field.

To prepare for an IT career, try Google's IT Support Professional Certificate. Here, you'll explore customer service, encryption algorithms, network protocols, and cloud computing as you get job-ready for an entry-level IT support position in about six months with industry leaders at Google.

To enhance your cybersecurity skills, jump into the University of Maryland's Cybersecurity for Everyone. Strong cybersecurity is central to effective IT infrastructure, learn more about the technical foundations of cybersecurity governance, privacy, and risk management in just 21 hours with this foundational course.