What Is Middle Management?

Key takeaways

Middle managers guide daily operations, coordinate between teams and leadership, and ensure that business activities run smoothly.

• According to Glassdoor, the median total pay for mid-level managers in the US is $157,000 per year [1].

• Effective middle managers supervise teams, support first‑line supervisors, and help carry out company policies, budgets, and projects across daily operations.

• You can strengthen your readiness for middle management by building on both your technical and workplace skills.

Discover more about middle management and the different types of roles available. To learn how to become an effective middle manager, consider taking the Strategic Leadership and Management Specialization from the University of Illinois. In as little as two months, this beginner’s course introduces core topics such as leadership, team‑building, and strategic and business management.

What is a middle manager?

To better understand the role of a mid-level manager, explore some of their daily tasks and responsibilities. Mid-level managers may have some or all of these job duties:

• Supervise, train, and evaluate first-line supervisors

• Act as an intermediary between first-line supervisors and top management 

• Develop and maintain company budgets

• Implement company policies and procedures

• Oversee company projects

• Collaborate with top management to set company goals and monitor progress

• Develop strategies to boost employee productivity, performance, and morale

• Create and monitor professional development plans for employees

What is an example of middle management?

Regional managers, department managers, and project managers are examples of middle management professionals. They supervise day-to-day operations and report to upper management. For instance, in retail, a regional manager maintains corporate standards across all locations, while an operations manager oversees personnel, supplies, and financial plans to guarantee seamless daily business operations. Project managers, meanwhile, have to strike a balance between deadlines and budgets to produce the most favorable outcomes for company stakeholders.

Required skills for effective middle management

Certain skills may help you succeed in a middle management position. These skills include workplace skills, which can help you interact with other people on the job, and technical skills, which can help you carry out your duties as a middle manager.

Workplace skills

Examples of workplace skills that benefit mid-level managers include:

• Communication

• Conflict resolution

• Decision-making

• Delegation

• Flexibility

• Leadership

• Organization

Technical skills

Examples of technical skills that benefit mid-level managers include:

• Experience with basic office and industry-related software

• Experience in project management

• Familiarity with information technology (IT) fundamentals

• Good technical writing skills

• Knowledge of performance management

• Familiarity with data collection, management, and analytics

• Proficiency in employee hiring and evaluation

Stakeholder management is a valuable skill for any manager to master. If you're interested in strengthening your skills in this area, consider enrolling in Google's Stakeholder Management Specialization. In weeks, you could learn to define roles, complete RACI analyses, create communication plans, and organize project documentation. By the end, you’ll earn a shareable certificate for your resume.

Pros and cons of middle management

Middle-management employees can contribute to an organization's success in many ways. Good mid-level managers help turn company goals into action plans and implement them. They use encouragement and incentives to keep employees engaged, which can boost performance and productivity. At the same time, they also create policies and procedures to hold employees accountable for mistakes or poor performance when needed.

On the other hand, mid-level managers can also face some challenges, which might include:

• Dealing with stressful situations and high pressure from top management

• Managing conflicts between employees or departments

• Making hard decisions that lower-level employees may not support 

• Anxiety or stress that comes from having a dual subordinate-manager role

• Burnout due to poor work structures or a heavy workload 

Salaries for mid-level managers

According to Glassdoor, the median total pay for mid-level managers in the US is $157,000 per year [1]. This figure includes an average base salary and additional pay. Additional pay may represent profit-sharing, commissions, or bonuses.

Who are middle managers: 4 middle management jobs

As a mid-level manager, you can work in a variety of industries. Explore just a few different examples of middle management roles and their salaries.

1. Head of communications

Median total pay (US): $179,000 [2]

Requirements: A bachelor's degree in communications or a related field like public relations or business, a master's degree in communications or public relations, and several years of work experience.

A head of communications oversees all activities that help an organization project and maintain a positive image. Internal and external messaging to accomplish these goals can include emails, press releases, social media posts, and more.

Skills to have:

• Communication

• Collaboration

• Critical thinking

• Time management

• Social media knowledge

• Computer skills

2. Human resources director

Median total pay (US): $167,000 [3]

Requirements: A bachelor's degree in human resource management, a master's degree in human resource management, or a Master of Business Administration (MBA).

A human resources director oversees all organizational activity related to employees. Examples include employee compensation and benefits, employee evaluation, recruitment, training, and development.

Skills to have:

• Knowledge of labor laws

• Written and verbal communication

• Able to make decisions

• Problem-solving

• Leadership

3. Bank branch manager

Median total pay (US): $105,000 [4]

Requirements: Typically, a bachelor's degree in business management, finance, or accounting, and several years of experience in banking.

A bank branch manager oversees the bank's operations and supervises all department managers. Some departments within a bank include consumer banking, commercial banking, marketing and sales, human resources, and information technology (IT).

Skills to have:

• Knowledge of accounting and finance

• Verbal and written communication

• Familiarity with banking software

• Leadership

• Problem-solving

4. Sales director

Median total pay (US): $238,000 [5]

Requirements: Some positions require a bachelor's degree in business administration, marketing, or a related field like communications, several years of experience in sales and sales management, and an MBA.

A sales director oversees a company's sales department, develops and implements sales strategies, and researches competitors. They'll often work closely with the executive team to help increase a company's profit using different sales strategies.

Skills to have:

• Knowledge of the sales process

• Familiarity with products and/or services sold

• Customer relationship management (CRM) software

• Leadership

• Delegation

• Customer service skills

Read more: What Is Sales Management: Definition, Scope, Objectives, Careers

Job outlook for middle management 

To understand the current job outlook for mid-level managers, consider the projected growth for all management positions. The US Bureau of Labor Statistics (BLS) predicts that management positions of all types will grow faster than average during the decade from 2024 to 2034, with 1.1 million job openings projected each year [6]. 

Explore bite-sized ideas for meaningful career growth 

If you’re considering a new career path or looking to strengthen your existing middle management skills, then subscribe to our YouTube channel for helpful hints. You can also check out the following free resources to keep learning more:

• Subscribe to Career Chat: Adding Certifications to Your Resume

• Bookmark for later: Project Manager Interview Preparation Guide

• Take a career quiz: Career Test: What Career is Right for Me Quiz?

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