Social media marketers use social platforms like Facebook, Twitter, and Instagram to promote a company and its products.
Social media marketers are marketing specialists who use social media platforms to promote a company’s offerings. They often use platforms like Facebook, Instagram, Twitter, and TikTok to reach new customers, engage with current ones, and announce new products or services.
Social media marketers can work in-house in a dedicated role within a company, but many work as freelancers and are hired to work for an hourly rate.
Social media managers and social media marketers have very similar roles, and the two titles are often used interchangeably. However, the term marketer is more commonly used for freelance specialists.
A social media marketer uses social media to promote a company’s product offerings. Here are some tasks you might do as a social media marketer:
Oversee an organization’s overall social media strategy
Work with copywriters and designers to create and publish social media posts
Monitor social media metrics to optimize future performance
Stay up-to-date with social media trends, technologies, laws, and best practices
Respond to and engage with user comments and messages
Use social listening tools to understand what people are saying on social media about a company
Generally, the paid ads you might see on Facebook or Twitter are not orchestrated by social media marketers. Other marketing roles like advertising specialists, paid media specialists, and marketing coordinators typically oversee paid ad efforts. However, you may see smaller companies blend the usually distinct roles.
Jobs in social media are projected to grow as social media usage for individuals and businesses continues to increase. Social media users are expected to rise to 4.4 billion globally in 2025 [1].
According to Glassdoor, social media marketers in the US make an average salary of $70,328.The US Bureau of Labor Statistics (BLS) estimates jobs for advertising, promotions, and marketing managers will grow by 10 percent from 2020 to 2030, which is as fast as the average [2].
You’ll want to polish certain skills as you begin your job search. These include:
Social media: It’ll be crucial to know a variety of social media platforms well. The most commonly used platforms include Facebook, Twitter, and Instagram, but companies may also WhatsApp, Pinterest, Tiktok, LinkedIn, and others, depending on their audience. You’ll want to know what kinds of posts do well on each platform, as well as the differences in audiences for each and how to capitalize on trends.
Analytical tools: Social media marketing analysis tools are used to track performance, analyze trends, and mitigate digital risk. Commonly used tools include Hootsuite, SproutSocial, and HubSpot.
Content creation: Creating content for social media can look different depending on the platform, but you’ll generally need some design sensibility and a good grasp of writing skills.
Entry-level opportunities can include jobs, freelancing, or volunteering. Explore different options to see what fits your needs.
Entry-level jobs: An entry-level position generally requires less relevant experience and can provide you with the opportunity to learn about social media marketing on the job. In your job search, keep an eye out for entry-level titles such as:
Marketing intern or social media intern
Social media coordinator
Social media specialist
Social media associate
Social media analyst
Freelance: Consider freelancing to build up your experience. You can build a portfolio on a freelance website such as Fiverr or Upwork.
Volunteer: Volunteer opportunities may have less stringent requirements. Look for local or remote opportunities through volunteer search sites like VolunteerMatch.
Build your own social media pages: Sometimes jumping in and doing it yourself is the best way to learn. Create your own Instagram, TikTok, Twitter, or Facebook business page to learn the ropes of how each works and best practices in content creation. You can also point to these accounts in job applications as well.
Networking might be intimidating—but it can be a good way to learn more about job opportunities, get job-search advice, and gain knowledge about the field. Your network might include friends, family, alumni of your alma mater, or old coworkers.
If you don’t know where to start, join groups for social media professionals on LinkedIn or Facebook. This can expose you to different job postings, make you more familiar with the job landscape, and help you research how people landed the jobs they have.
For more advice on networking, check out Coursera’s guide on networking.
Read more: What Is Networking? How to Grow Your Network
Learning the dynamics of social media is the first step in becoming a social media professional. If you’re looking for a place to start, consider the Meta Social Media Marketing Professional Certificate or Google Digital Marketing & E-commerce Professional Certificate. You’ll learn how to create posts, manage accounts, develop advertising campaigns, and assess results. Plus you’ll get a professional credential to add to your resume—and the first week is free.
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Sprout Social. "41 of the most important social media marketing statistics for 2022, https://sproutsocial.com/insights/social-media-statistics/." Accessed August 30, 2022.
US Bureau of Labor Statistics. "Advertising, Promotions, and Marketing Managers, https://www.bls.gov/ooh/management/advertising-promotions-and-marketing-managers.htm." Accessed August 30, 2022.
This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.