Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Data Modeling, Operational Databases, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Programmable Logic Controllers, Simulation and Simulation Software, Industrial Engineering, Control Systems, Electronic Hardware, Data Structures, Microsoft Azure, Automation, Mobile Development Tools, Performance Tuning, Data Management, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Communication, Simulations
Intermediate · Specialization · 3 - 6 Months

University of Geneva
Skills you'll gain: Digital pedagogy, Instructional Design, Learning Management Systems, Game Design, Collaborative Software, Simulations, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Milestones (Project Management), Project Schedules, Dependency Analysis, Project Controls, Risk Management, Project Scoping, Project Management, Smart Goals, Project Performance, Decision Making, Project Planning, Estimation, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Culture Transformation, Human Resource Strategy, Human Capital, Organizational Change, Diversity and Inclusion, Strategic Leadership, Talent Management, Business Transformation, Change Management, Workforce Planning, Organizational Effectiveness, Data-Driven Decision-Making, Predictive Analytics, Strategic Partnership
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Apache Kafka, Real Time Data, Apache Spark, Dashboard, PySpark, Data Pipelines, Business Intelligence, Data Persistence, JSON, Continuous Monitoring, Business Metrics, Data Integrity, Scalability
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Competitive Intelligence, Keyword Research, Performance Analysis, Market Intelligence, Market Analysis, Auditing, Gap Analysis
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Deductive Reasoning, Critical Thinking, Logical Reasoning, Analysis, Diagram Design, Probability, Sampling (Statistics), Persuasive Communication, Research, Writing, Probability & Statistics, Case Studies, Statistical Inference, Oral Expression, Correlation Analysis, Communication, Scientific Methods, Information Architecture, Business Communication, Interactive Learning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Chef (Configuration Management Tool), Scalability, Infrastructure as Code (IaC), Apache, IT Automation, Virtual Machines, Amazon Web Services, Amazon Elastic Compute Cloud, CI/CD, Application Deployment, Cloud Computing, Systems Administration, Nginx, Full-Stack Web Development, Continuous Deployment, Servers, Configuration Management, Ruby (Programming Language), Remote Access Systems, Service Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Generative Model Architectures, ChatGPT, Semantic Web
Intermediate · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Security Engineering, Authentications, Threat Modeling, Network Security, Public Key Infrastructure, Distributed Denial-Of-Service (DDoS) Attacks, Firewall, Cyber Attacks, Cryptography, Infrastructure Security, Cybersecurity, Cyber Security Strategy, Data Encryption Standard, Cyber Risk, Mobile Security, Enterprise Security, Computer Security, Application Security, Threat Detection, Cyber Security Policies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Test Automation, Jenkins, CI/CD, Cloud Infrastructure, Cloud-Native Computing, Cloud Computing, Scalability, Test Execution Engine, Software Testing, Mobile Development Tools, Selenium (Software), Verification And Validation, Performance Testing, Cloud Security, Browser Compatibility
Advanced · Course · 1 - 4 Weeks