Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Power BI, Data Modeling, Data Storytelling, Data Analysis Expressions (DAX), Data Visualization Software, Data Transformation, Business Intelligence, Dashboard, Microsoft Excel, Interactive Data Visualization, Data Manipulation, Data Cleansing, Key Performance Indicators (KPIs), Report Writing, Data Import/Export
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Billing & Invoicing, Workflow Management, Automation
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Data Lakes, Data Governance, Data Architecture, Data Management, Cloud Storage, Database Management, Data Warehousing, Data Access, Metadata Management, NoSQL, Star Schema, Data Quality, Big Data, Query Languages, Data Integration, Application Programming Interface (API), Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Development, Infrastructure As A Service (IaaS), Ubuntu, Application Deployment, Linux, Web Applications, Node.JS, MongoDB
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Scalability, Cloud Computing, Cloud Platforms, Software Architecture, Cloud Services, Cloud Applications, Cloud Security, Infrastructure As A Service (IaaS), Load Balancing, Serverless Computing, Software Design Patterns, Microservices, Event-Driven Programming
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Amazon S3, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Services, Cloud Solutions, Cloud Platforms, Cloud Computing, Public Cloud, Cloud Security, Network Security, Identity and Access Management
Beginner · Course · 1 - 4 Weeks

Accenture
Skills you'll gain: Data Security, Data Literacy, Computer Literacy, Microsoft Excel, Data Analysis, Computer Security, Emerging Technologies, Programming Principles, Digital Transformation, Information Technology, Cloud Computing, Web Design and Development, Javascript, Python Programming, Blockchain, Automation, Artificial Intelligence, Computer Hardware
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Decision Making, Culture, Cultural Diversity, Global Marketing, Branding, Intercultural Competence, Stakeholder Analysis, Brand Management, Consumer Behaviour
Beginner · Course · 1 - 3 Months

University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Business Metrics, Analytics, Digital Transformation, Business Analytics, Business Intelligence, Big Data, Business Analysis, Data Analysis, Performance Metric, Key Performance Indicators (KPIs), E-Commerce, Financial Services, Case Studies, Cash Flows
Mixed · Course · 1 - 3 Months
Codio
Skills you'll gain: Infrastructure as Code (IaC), Terraform, Docker (Software), Kubernetes, Ansible, Containerization, Ubuntu, Cloud Infrastructure, Cloud Management, Devops Tools, Cloud Computing Architecture, Application Deployment, Firewall, Infrastructure As A Service (IaaS), Security Controls, Unix, Bash (Scripting Language), Amazon Web Services, Linux, Amazon Elastic Compute Cloud
Beginner · Specialization · 1 - 3 Months