Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Geneva
Skills you'll gain: International Relations, Leadership and Management, Strategic Partnership, Marketing, Organizational Leadership, Fundraising, Business Management, Leadership, Governance, Organizational Structure, World History, Branding, Sustainable Development, Cross-Functional Collaboration, Climate Change Mitigation
★ 4.8 (2K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Hedge Accounting, Accrual Accounting, Accruals, Derivatives, Investments, Portfolio Management, Profit and Loss (P&L) Management, Investment Management, Equities, Accounting, Asset Management, Fund Accounting, Financial Market, Financial Reporting, Income Statement, Reconciliation, Securities (Finance), Performance Analysis, Organizational Structure
Mixed · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Internet Of Things, Embedded Software, Security Controls, Wireless Networks, Network Protocols, Infrastructure Security, Local Area Networks, Emerging Technologies, Data Science, Embedded Systems, Network Infrastructure, General Networking, Network Planning And Design, Amazon Web Services, Communication Systems, Health Technology, Cloud Platforms, Digital Communications, Computing Platforms, Computer Hardware
★ 4.7 (529) · Intermediate · Course · 1 - 4 Weeks

Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Tax Planning, Tax Management, Income Tax, Tax Preparation, Tax Compliance, Tax Laws, Tax, Accounting, Property Accounting, Case Studies, Property and Real Estate, Compensation Management
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Agentic Workflows, AI Workflows, AI Enablement, Journey Mapping, Business Process Automation, Generative AI Agents, AI Product Strategy, Strategic Prioritization, Prioritization, Vibe coding, Value Engineering, Agentic systems, Gemini, Business Process Reengineering, Retail Store Operations, No-Code Development, Retail Sales, Prototyping, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Tableau Learning Partner
Skills you'll gain: Data Literacy, Tableau Software, Business Analysis, Analytics, Business Analytics, Business Reporting, Business Intelligence, Data Analysis, Data-Driven Decision-Making, Project Management, Descriptive Analytics, Predictive Analytics, Project Management Life Cycle
★ 4.7 (497) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Event Marketing, Events and Conferences, Event Management, Brand Marketing, Event Planning, Marketing Effectiveness, Driving engagement, Marketing Operations, Marketing Strategies, Marketing Communications, Media Strategy, Branding, Stakeholder Management, Brand Management, Brand Strategy, Stakeholder Engagement, Drive Engagement, Stakeholder Communications, Plan Execution, Brand Awareness
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Brand Awareness, Brand Management, Canva (Software), Brand Marketing, Brand Strategy, Social Media Analytics, Branding, Content Scheduling, Logo Design, Digital Marketing Tools, Social Media, Social Media Marketing, Social Media Campaigns, Social Media Content, Email Marketing, Data Presentation, Digital Marketing, Generative AI, Content Creation, Marketing Analytics
★ 4.6 (1.8K) · Intermediate · Specialization · 3 - 6 Months

Total Seminars
Skills you'll gain: Mobile Security, Email Security, Cloud Computing, Information Technology Operations, Security Controls, Computer Security, Desktop Support, Endpoint Security, Network Troubleshooting, Hardening, Security Awareness, Technical Support, Help Desk Support, IT Infrastructure, IT Management, System Support, Mobile Development, Document Control, Operational Analysis, Operational Performance Management
Beginner · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Statistical Analysis, Experimentation, Usability Testing, Usability, Statistical Programming, Statistical Hypothesis Testing, Data Analysis, Statistical Methods, UI/UX Research, R Programming, User Experience, Data Collection, Human Computer Interaction, Statistics, Data Validation, Statistical Modeling, Regression Analysis, Logistic Regression
★ 3.6 (596) · Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Dataflow, Google Cloud Platform, Data Pipelines, Apache Kafka, Real Time Data, Extract, Transform, Load, Data Integration, Data Processing, Data Import/Export, Time Series Analysis and Forecasting, Analysis, Data Transformation, Data Storage, Managed Services
★ 4.6 (1.3K) · Intermediate · Course · 1 - 4 Weeks