Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Fraud detection, Generative AI, Responsible AI, Regulatory Requirements, Compliance Management, Governance, Risk Management, Data Ethics, Anomaly Detection, Artificial Intelligence, AI Enablement, Model Evaluation, Forecasting
Intermediate · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Artificial Intelligence, Large Language Modeling, Natural Language Processing, Theoretical Computer Science, Human Learning, Statistical Analysis, Artificial Neural Networks, Computational Thinking, Human Computer Interaction, Social Impact
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Competitive Analysis, Product Strategy, Product Management, Strategic Prioritization, Market Analysis, Product Roadmaps, Goal Setting, Business Strategy, Strategic Thinking, Strategic Decision-Making, Team Motivation, Market Dynamics, Customer Insights, Regulatory Compliance
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Design Thinking, Artificial Intelligence, UI/UX Research, Experience Design, Persona (User Experience), User Interface (UI), User Centered Design, Responsible AI, Design Research, Wireframing, Prototyping, Design Reviews, User Story, Prompt Patterns, Storyboarding, Professional Development, Presentations
Advanced · Specialization · 3 - 6 Months
University of Maryland, College Park
Skills you'll gain: Marketing Automation, Online Advertising, AI Enablement, Marketing Analytics, Natural Language Processing
Intermediate · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Water Quality, Water Sustainability, Water Resource Management, Sustainable Development, Environmental Engineering, Hydrology, Environmental Monitoring, Civil Engineering, Sustainable Design, Human Centered Design, Risk Analysis, Continuous Monitoring, Internet Of Things, Machine Learning
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Stakeholder Analysis, Medical Devices, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Software Development Methodologies, Product Design, Design Thinking, Product Planning, Stakeholder Management, Prototyping, User Interface (UI), Health Care, Product Strategy, Technology Solutions, Risk Management
Mixed · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Hospitality, Digital Transformation, Sustainable Development, Cultural Diversity, Socioeconomics, Environmental Issue, Environment and Resource Management, Economic Development, Consumer Behaviour, Technology Strategies, Climate Change Adaptation, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Digital Transformation, Business Transformation, Operational Excellence, Innovation, Operational Efficiency, Customer experience strategy (CX), Technology Strategies, Strategic Leadership, Data-Driven Decision-Making, Business Leadership, Organizational Strategy, Business Strategy, Risk Management, Change Management, Emerging Technologies, Governance
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Backlogs, Requirements Management, Business Requirements, Performance Measurement, Business Analysis, Root Cause Analysis, Solution Delivery, Project Performance, Data Mining, Jira (Software), Process Improvement, Data-Driven Decision-Making, Analysis, Prioritization, Change Management, Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Keras (Neural Network Library), Artificial Neural Networks, Applied Machine Learning, Deep Learning, Python Programming, Performance Tuning, Machine Learning Algorithms, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Search Engine Marketing, Google Ads, Marketing Analytics, Web Analytics, Google Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Measurement, Business Metrics, Marketing Budgets, Performance Metric, Performance marketing, Pay Per Click Advertising, Paid media, Marketing Strategies, Search Engine Optimization, Data-Driven Decision-Making, Marketing Automation, Digital Marketing, Marketing
Beginner · Specialization · 1 - 3 Months