
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Verbal Communication Skills, Communication
★ 4.8 (65) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Email Marketing, Email Automation, Lead Generation, Marketing Automation, Make.com, Digital Marketing Tools, Google Sheets, Social Media, Gmail
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Cloud Development, Google Cloud Platform, Cloud Applications, Generative AI Agents, Application Development, Software Development Tools, AI Integrations
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Google Gemini, HR Tech, Compensation and Benefits, Anthropic Claude, Human Resources, Human Resource Strategy, Forecasting, Governance, Mitigation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Product Management, Sprint Planning, Sprint Retrospectives, Backlogs
★ 4.6 (16) · Advanced · Course · 1 - 4 Weeks

Skills you'll gain: LLM Application, Large Language Modeling, Fine-tuning, AI Personalization, Forecasting, Artificial Intelligence, Natural Language Processing, Business Analysis, Innovation
★ 2.6 (14) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Surveys, Survey Creation, Sampling (Statistics), Program Evaluation, Data Management, Data Collection, Data Analysis, Data Cleansing, Quantitative Research, Data Quality, Research Design, Sample Size Determination, Interviewing Skills, Data Mapping, Data Ethics, Business Analysis Tools
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data-Driven Decision-Making, Procurement, Spreadsheet Software, Purchasing, Strategic Sourcing, Cost Control, Cost Management, Cost Benefit Analysis, Cost Estimation, Price Negotiation, Supplier Management, Operating Cost, Data Visualization, Decision Making, Value Propositions, Compliance Management, Shipping and Receiving, Smart Goals, Customer Success Management
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Case Studies
★ 4.5 (119) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Generative AI, Financial Forecasting, Predictive Modeling, Financial Modeling, Financial Data, Market Data, Predictive Analytics, Financial Analysis, Portfolio Management, Financial Acumen, Risk Management, Investment Management, Risk Analysis, Spreadsheet Software, AI Integrations, Portfolio Risk, Financial Reporting, Analysis, Power BI, Automation
★ 4.7 (6) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Model Evaluation, Feature Engineering, Data Visualization, Data Presentation, Model Training, Exploratory Data Analysis, Machine Learning Methods, Applied Machine Learning, Model Optimization, Data Science, Machine Learning, Data Wrangling, Data Analysis, Data Preprocessing, Data Processing, Matlab, Technical Communication, Predictive Modeling, Data Import/Export
★ 4.7 (25) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Business Metrics, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks